Head of AI Innovation & Autonomous Operations

Ericsson GmbH; Reading; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Ericsson in Reading, Berkshire, United Kingdom seeks an AI Innovation Director to lead the definition, design and industrialisation of AI and autonomous-operations solutions across a telco domain. You will shape the innovation roadmap, prioritise high-value AI use cases and steer cross-functional squads to lighthouse engagements.

The role requires deep telco experience, strong leadership and the ability to translate complex operations challenges into clear AI narratives, focusing on measurable

Qualifications

• 10+ years in telco operations, managed services or adjacent domains.
• 5+ years in innovation, product management or solution leadership for AI/analytics/autonomous operations.
• Experience leading cross-functional, global teams and delivering complex solutions into live networks.

Responsibilities

• Own the innovation roadmap for the assigned domain, aligned with the overall AI and autonomous operations strategy.
• Identify, shape and prioritise high-value AI use cases based on operational insights and customer demand.
• Lead end-to-end solution design for each use case, including business intent, scope, architecture, operating model, KPIs and value case.
• Steer cross-functional squads to build and validate new solutions with lighthouse customers.
• Ensure every solution is industrialised through reusable blueprints, standard SoWs, reference architectures, runbooks and value messaging.

Skills

Cross-functional leadership

AI/ML concepts

GenAI concepts

Service Assurance

Change Management

Stakeholder management

Storytelling skills

Job description

Ericsson in Reading, Berkshire, United Kingdom seeks an AI Innovation Director to lead the definition, design and industrialisation of AI and autonomous-operations solutions across a telco domain. You will shape the innovation roadmap, prioritise high-value AI use cases and steer cross-functional squads to lighthouse engagements.

The role requires deep telco experience, strong leadership and the ability to translate complex operations challenges into clear AI narratives, focusing on measurable