Senior Digital UX & Design Leader — Hybrid

Mamas & Papas; Crowborough; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

33 days holiday

Buy & Sell holiday schemes

Company Bonus Schemes

Pension from day 1 enrolment

Staff discounts for family & friends

Benefits Hub discounts

Health & critical illness cover

Family leave policies (maternity, IVF,

Foster care & carers leave

Loss & bereavement support

Menopause friendly employer

Employee recognition schemes

Job summary

Mamas & Papas is expanding its Digital / eCommerce team and is recruiting a Senior UX Digital & Design Manager. You will lead efforts to create a seamless online shopping journey—from product discovery to checkout—and act as the ambassador for online customer experience and accessibility.

Working with wider Digital, Marketing and Product teams, you will drive design initiatives and AB/MV testing to elevate the brand and award-winning products for our customers’ unique parenting journeys.

Qualifications

• Background in UX design with consumer-led online experiences.
• Experience collaborating with Digital/Marketing teams and Product designers.

Responsibilities

• Ambassador of the online customer experience and accessibility.
• Lead A/B testing, MV testing and design initiatives.
• Collaborate with Digital, Marketing and Product teams to promote the Mamas & Papas brand and products.
• Support inclusive and accessible online journey for customers.

Job description

Mamas & Papas is expanding its Digital / eCommerce team and is recruiting a Senior UX Digital & Design Manager. You will lead efforts to create a seamless online shopping journey—from product discovery to checkout—and act as the ambassador for online customer experience and accessibility.

Working with wider Digital, Marketing and Product teams, you will drive design initiatives and AB/MV testing to elevate the brand and award-winning products for our customers’ unique parenting journeys.