Senior Digital Service Lead - Strategy & Delivery (Hybrid)

develop; Fareham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A digital services consultancy is seeking experienced Senior Digital Service Owners for strategic leadership roles in Fareham. This 12-month contract involves managing digital service portfolios and ensuring high performance while working in a hybrid environment. Ideal candidates will have experience in delivering digital strategies and managing service lifecycles. The role emphasizes collaboration with stakeholders and agile delivery methods.

Qualifications

• Extensive experience developing and delivering digital service strategies aligned to evolving business objectives.
• Ability to bridge strategic vision with operational delivery across complex IT environments.
• Proven success managing multiple digital services throughout their lifecycle.
• Strong governance experience, ensuring adherence to SLAs, KPIs, and quality standards.

Responsibilities

• Lead the design and execution of a multi-service digital strategy.
• Manage the complete lifecycle of digital services.
• Collaborate with technical specialists to ensure high-performing services.
• Oversee governance and compliance with service standards and KPIs.

Skills

Digital service strategy development

Operational delivery

Governance and compliance

Leadership and communication

Stakeholder management

Agile methodology

Education

ITIL Level 3 certification

Agile delivery framework (e.g. PMI-ACP, PSM I)

Job description

A digital services consultancy is seeking experienced Senior Digital Service Owners for strategic leadership roles in Fareham. This 12-month contract involves managing digital service portfolios and ensuring high performance while working in a hybrid environment. Ideal candidates will have experience in delivering digital strategies and managing service lifecycles. The role emphasizes collaboration with stakeholders and agile delivery methods.