Senior Digital Product Manager, AI-Driven Travel Platform

Travel Counsellors Limited; Urmston; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Flexible hybrid working

Career development opportunities

25 days’ holiday

Enhanced maternity/paternity pay

Company events

Pension scheme

Private Medical Insurance

Private Healthcare Cash Plan

Free breakfast

Job summary

Travel Counsellors Limited is seeking a Digital Product Manager to lead the evolution of TC Co-Pilot and myTC. This senior role focuses on vision, strategy, roadmap, performance and ongoing development, uniting these products with the broader Travel Counsellors platform to strengthen customer relationships.

You will synthesize customer insight, business priorities and data with technology, guiding priority setting across engineering, data, design and the business to deliver a connected,

Qualifications

• Substantial experience leading digital products in a technology-led or digitally enabled organisation.
• Experience delivering products with multidisciplinary teams across Engineering, Data, Design and business.

Responsibilities

• Develop and champion a connected product vision and strategy for TC Co-Pilot and myTC, aligned with business, customer and technology priorities.
• Turn the vision into clear objectives, measurable outcomes, product roadmaps and investment choices.
• Keep the products focused on meaningful needs rather than a collection of disconnected features.
• Define and monitor measures such as adoption, engagement, customer value, Travel Counsellor productivity, business growth and experience quality.
• Communicate product direction, progress, outcomes, constraints and trade-offs clearly to senior stakeholders across the business.
• Stay informed about AI, travel tech, and digital products, identifying opportunities to create value for Travel Counsellors.
• Work with Engineering, Data, Architecture, Security and Design to make informed product decisions about APIs, integrations, cloud platforms and data dependencies.
• Embed privacy, security, transparency, human oversight and safeguards into AI-enabled products.

Job description

Travel Counsellors Limited is seeking a Digital Product Manager to lead the evolution of TC Co-Pilot and myTC. This senior role focuses on vision, strategy, roadmap, performance and ongoing development, uniting these products with the broader Travel Counsellors platform to strengthen customer relationships.

You will synthesize customer insight, business priorities and data with technology, guiding priority setting across engineering, data, design and the business to deliver a connected,