Senior Digital Media Account Manager: Campaign Growth

Netflix Services UK Limited; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Netflix seeks a Senior Account Manager to lead end-to-end campaign execution for top clients in the UK. You will partner with Sales to respond to RFPs, craft media plans, and drive revenue through strategic upsell opportunities.

The role demands strong client service, cross-functional collaboration, and deep knowledge of ad products and policies. You will coordinate with Ads Ops for implementation, deliver performance insights, and support onboarding of new AMs while helping evolve processes and

Qualifications

• 5+ years in Account Management and/or Sales Planning in digital media, with a video advertising focus.
• Strong client service and relationship management skills.
• Operational excellence, process rigor, and cross-functional coordination.
• Audience-driven, solutions-based media planning experience.
• Experience with multiple deal types (DIO, Programmatic Guaranteed, PMP, Live); programmatic experience required.
• Data fluency and data-driven storytelling skills.
• Practical experience using generative AI and automation tools to optimise workflows and synthesize complex campaign performance data.
• Strong project management skills for multitasking across stakeholders.
• Familiarity with research/verification vendors (Nielsen, iSpot, IAS, DoubleVerify, Kantar, etc.).
• Excellent verbal and written communication

Responsibilities

• Manage top and strategic accounts in partnership with Sales teams, driving revenue growth.
• Provide seamless customer service to help clients activate campaigns.
• Lead strategic media planning for strategic accounts and contribute to RFP responses (packaging, pricing, targeting).
• Host weekly Pipeline & Pacing meetings with Sales Partners.
• Host campaign kick-off meetings and gather launch assets with clients.
• Oversee ad campaign delivery performance and identify upsell/cross-sell opportunities.
• Work with Ads Operations on order implementation and troubleshooting.
• Provide data-driven insights, post-campaign wrap reports and QBRs.

Skills

Account Management

Sales Planning

Data-driven storytelling

Generative AI & Automation

Tools

Nielsen

iSpot

IAS

DoubleVerify

Kantar

Job description

Netflix seeks a Senior Account Manager to lead end-to-end campaign execution for top clients in the UK. You will partner with Sales to respond to RFPs, craft media plans, and drive revenue through strategic upsell opportunities.

The role demands strong client service, cross-functional collaboration, and deep knowledge of ad products and policies. You will coordinate with Ads Ops for implementation, deliver performance insights, and support onboarding of new AMs while helping evolve processes and