Senior Digital Delivery Manager

NHS Blood and Transplant; Greater London; On-site; GBP 45,000 - 75,000; Full time

Job summary

Join a forward-thinking organization as a Senior Digital Delivery Manager, where you will shape the future of Data Engineering and Decision Support systems. This role offers you the chance to lead a talented team, manage complex technology changes, and ensure the delivery of high-quality services that save and improve lives. You will work alongside a community of practice, enhancing your skills while making a significant impact within the NHS. With a commitment to continuous improvement and a supportive culture, this position is perfect for those who thrive under pressure and are passionate about delivering value in the public sector.

Benefits

Flexible working opportunities

27 days annual leave

NHS pension scheme

Continuous learning culture

Thrive program for personal development

Qualifications

• Experience leading complex projects in the public sector.
• Knowledge of agile and traditional delivery practices.
• Experience managing third-party supplier relationships.

Responsibilities

• Lead the Data Engineering Team to deliver high-quality technology changes.
• Manage agile projects to deliver products and services on time.
• Coach and mentor team members in agile practices.

Skills

Project Management

Agile Methodologies

User Centred Design (UCD)

Leadership

Stakeholder Management

Problem Solving

Education

Masters level education

Agile Project Management certification

PRINCE2 certification

Tools

Microsoft Office (Outlook, Word, Excel, Teams, PowerPoint)

Job description

Senior Digital Delivery Manager

Job Summary

You will have the opportunity to help shape the future of Data Engineering and Decision Support systems in NHSBT through playing a leading role in our Microsoft Azure Data Platform journey.

You will be leading and working with our Data Engineering Team and reporting on progress to a wide variety of stakeholders ranging from board members to technical developers and suppliers.

Alongside the day job, you will form part of the Data community of practice, working with and learning from peers across the organisation as we mature our delivery capability.

This post requires significant autonomy and initiative as well as the ability to inspire a team. The post suits an individual who is confident in their ability to deliver, productive under pressure, takes ownership of deliverables but knows when to ask for approvals or guidance.

NHSBT is fully committed to continuous improvement in a bid to keep the price of blood low – every £ saved on blood is a £ available for other front-line spending by NHS hospitals. As such, all the work you do will help save and improve lives.

Main duties of the job

In this role you will be accountable for the performance of the team and the effective delivery of complex and high-risk technology change to our NHSBT Data Platform as part of the Data product centre. Your responsibilities will include:

1. Leading the team to progress work and deliver to a high standard, ensuring that they are motivated, collaborating and working well.
2. Managing and delivering agile projects or releases, to deliver a specific product, service or transformation via a multi-disciplinary, highly skilled team, including third-party contracted technology providers, to time, cost and quality.
3. Defining project needs and shaping these into a planned, iterative schedule to enable resource to be appropriately allocated.
4. Removing obstacles for the Data Engineering team, leading a continual planning process overseeing the delivery of all tasks and assigned releases.
5. Working across the product lifecycle to deliver effective change (discovery to live) actively managing and addressing all risks, issues and dependencies and their associated mitigations.
6. Translating complex customer needs into tangible digital deliverables, plans and tasks balancing cost versus value.
7. Ensuring all products and services meet the Government Digital Service and NHS Service Standards and assessments, with successful handover to live at time, cost and quality.
8. Coaching and mentoring both team members and others to apply the most appropriate agile and lean tools and techniques.

About You

Experience and Knowledge

1. Experience of leading complex projects in the public sector, motivating multi-disciplinary project teams, including working with public sector governance and assurance bodies.
2. Experience leading and managing traditional and agile design and delivery teams across the product lifecycle.
3. Knowledge of agile and traditional delivery practices, tools and techniques, User Centred Design (UCD), Government Digital and NHS Service Standards.
4. Understanding the environment, prioritising the most important or highest value tasks, managing complex internal and external dependencies.
5. Experience of removing blockers or impediments that affect plans, ensuring teams plan appropriately for their own capacity.
6. Experience of building successful delivery teams and managing third-party contracted supplier relationships.
7. Knowledge and understanding of health and social care, the NHS and its strategic direction and relevant political drivers.
8. Experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint).

Qualifications and Training

1. Educated to Masters level or equivalent demonstrable knowledge and experience to Masters level in a relevant field.
2. Recognised qualifications in agile and traditional project and delivery management methodology e.g. Agile Project Management, PRINCE2, Certified Scrum Master OR equivalent experience in agile project management and digital delivery.
3. Demonstrates commitment to own continued professional development (CPD).

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

1. NHSBT promotes flexible working opportunities where the role will allow.
2. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
3. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
4. We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

This vacancy will close at 23:59 on Tuesday 18th February 2025.

Interviews date(s) to be confirmed.

For informal enquiries please contact – Stuart Halson, Head of Data Engineering, [e-mail]