Senior Digital Account Lead — eCommerce CRM & Klaviyo

Sphere Digital Recruitment Group; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in the UK is seeking a Mid-Senior level eCommerce specialist to manage client relationships and lead a team. You will ensure the delivery of exceptional CRM and email marketing programs while mentoring Account Managers. The ideal candidate has over 3 years of experience in eCommerce email marketing and a background in agency environments. Strong communication skills and proficiency with Klaviyo are essential for this full-time role, focusing on driving client success.

Qualifications

• 3+ years in eCommerce email marketing.
• 2-3+ years in an agency environment managing multiple clients.
• Experience managing or mentoring remote teams.

Responsibilities

• Manage relationships with eCommerce clients as their UK point of contact.
• Deliver retention strategies and uncover upsell opportunities.
• Lead, coach, and develop Account Managers.

Skills

Digital/eCommerce experience

Proficiency with Klaviyo

Client communication

Team leadership

Job description

A recruitment agency in the UK is seeking a Mid-Senior level eCommerce specialist to manage client relationships and lead a team. You will ensure the delivery of exceptional CRM and email marketing programs while mentoring Account Managers. The ideal candidate has over 3 years of experience in eCommerce email marketing and a background in agency environments. Strong communication skills and proficiency with Klaviyo are essential for this full-time role, focusing on driving client success.