Senior/Diagnostic or Master Technician

Yeomans Limited; Torquay; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company Car for business and private

Life assurance

Comprehensive training programme

Employee assistance programme

Discount on vehicles, servicing, and 


Gym Discounts

Job summary

Yeomans Citroën in Torquay is seeking a Senior/Diagnostic or Master Technician to diagnose and repair complex vehicle issues using advanced diagnostic equipment and manufacturer-specific tools. The role involves leading the service team, mentoring junior technicians and delivering clear cost estimates to customers.

The ideal candidate has extensive automotive repair and diagnostics experience, knowledge of engine management, hybrid/electric systems, and excellent communication skills.

Qualifications

• A valid Vehicle Diagnostic or Master Technician certification is desirable but not required.
• Extensive experience in automotive repair and diagnostics.
• Knowledge of engine management, hybrid and electric systems, and advanced safety features.
• Excellent communication and customer service skills.
• Valid UK driver’s license.

Responsibilities

• Diagnose and resolve complex mechanical, electrical and electronic vehicle issues.
• Use advanced diagnostic equipment and manufacturer-specific tools.
• Stay updated on automotive technology and industry advancements.
• Participate in training and certification programs.
• Explain repair needs clearly to customers and provide accurate cost estimates.
• Lead and mentor junior technicians in the service department.
• Ensure repairs meet manufacturer standards and comply with safety and environmental regulations.

Skills

Vehicle diagnostics

Leadership

Customer service

Communication

Job description

# Senior/Diagnostic or Master Technician* **Type:** Full-time* **Length:** Permanent* **Salary:** CompetitiveDescriptionYeomans Citroën are looking for a Senior/Diagnostic or Master Technician to join their team in Torquay. As a Senior/Diagnostic or Master Technician at Yeomans, you will be at the forefront of automotive excellence. This role offers an exciting opportunity to work with cutting-edge technology and deliver the highest quality service to our discerning clientele. Your expertise will be pivotal in maintaining our reputation as a premier main dealership in the UK.**Key Responsibilities:*** Utilise your extensive experience to diagnose and resolve complex mechanical, electrical, and electronic vehicle issues. Employ advanced diagnostic equipment and manufacturer-specific tools to ensure accuracy.* Stay abreast of the latest automotive technology and industry advancements.* Participate in ongoing training and certification programs, enhancing your skills and knowledge.* Act as a trusted advisor to our customers, providing clear explanations of repair needs and delivering accurate cost estimates. Your professionalism and exceptional communication skills will contribute to our high levels of customer satisfaction.* Take on a leadership role within the service department, offering guidance and mentorship to junior technicians. Lead by example and uphold our commitment to quality.* Uphold our reputation for excellence by ensuring that all repairs meet or exceed manufacturer standards. Your meticulous attention to detail will be instrumental in achieving this.* Strictly adhere to safety and environmental regulations, ensuring a safe and responsible work environment.---Requirements* A valid Vehicle Diagnostic or Master Technician certification from a recognised industry body or manufacturer is desirable but not required. We are seeking a technically capable and motivated individual who is keen to develop their skills and progress through ongoing training and support.* Demonstrate extensive experience in automotive repair and diagnostics, showcasing your problem-solving abilities.* Possess in-depth knowledge of modern vehicle systems and technology, including engine management, hybrid and electric systems, and advanced safety features.* Exhibit exceptional communication and customer service skills, which are vital for fostering positive customer relationships.* Showcase leadership abilities and a willingness to guide and support junior technicians.* Hold a valid UK driver's license.---Benefits* Competitive remuneration packages* 25 days annual leave and 8 bank / public holidays* Company Car for business and private use (specific roles only)* Life assurance benefit, includes access to a wellbeing and lifestyle app and free, confidential counselling sessions* Comprehensive training programme* Recruitment referral scheme* Employee assistance programme via BEN* Discount on vehicles, servicing, and parts for immediate family* Gym Discounts* Recognition initiatives