Senior/Diagnostic or Master Technician

Yeomans Ltd; Kingskerswell; On-site; GBP 28,000 - 42,000; Full time

Job summary

Yeomans Citroën in Torquay is seeking a Senior/Diagnostic or Master Technician to join our service team. You will diagnose and resolve complex mechanical, electrical, and electronic vehicle issues using manufacturer-specific tools and advanced diagnostic equipment.

You will stay up to date with the latest automotive technology, participate in training, and mentor junior technicians. You will communicate clearly with customers, provide accurate cost estimates, and ensure all repairs meet

Qualifications

• Experience diagnosing complex vehicle issues across mechanical, electrical and electronic systems.
• Proficient use of advanced diagnostic equipment and manufacturer tools.
• Commitment to ongoing training and certification.
• Strong communication and customer service skills.

Responsibilities

• Diagnose and resolve complex mechanical, electrical, and electronic vehicle issues using diagnostic equipment.
• Stay up to date with latest automotive technology and industry advancements.
• Participate in ongoing training and certification programs.
• Act as a trusted advisor to customers with clear explanations of repair needs and cost estimates.
• Lead and mentor junior technicians within the service department.

Skills

Diagnose complex vehicle issues

Electrical/electronic systems

Diagnostic equipment usage

Leadership/mentorship

Customer communication

Safety compliance

Tools

Manufacturer-specific tools

Diagnostic equipment

Job description

Yeomans Citroën are looking for a Senior/Diagnostic or Master Technician to join their team in Torquay. As a Senior/Diagnostic or Master Technician at Yeomans, you will be at the forefront of automotive excellence. This role offers an exciting opportunity to work with cutting-edge technology and deliver the highest quality service to our discerning clientele. Your expertise will be pivotal in maintaining our reputation as a premier main dealership in the UK.

Key Responsibilities:

• Utilise your extensive experience to diagnose and resolve complex mechanical, electrical, and electronic vehicle issues. Employ advanced diagnostic equipment and manufacturer-specific tools to ensure accuracy.
• Stay abreast of the latest automotive technology and industry advancements.
• Participate in ongoing training and certification programs, enhancing your skills and knowledge.
• Act as a trusted advisor to our customers, providing clear explanations of repair needs and delivering accurate cost estimates. Your professionalism and exceptional communication skills will contribute to our high levels of customer satisfaction.
• Take on a leadership role within the service department, offering guidance and mentorship to junior technicians. Lead by example and uphold our commitment to quality.
• Uphold our reputation for excellence by ensuring that all repairs meet or exceed manufacturer standards. Your meticulous attention to detail will be instrumental in achieving this.
• Strictly adhere to safety and environmental regulations, ensuring a safe and responsible work environment.