Senior DevOps Engineer — Global Cloud Operations

SAP IT Business Systeme; London Borough of Hounslow; On-site; GBP 70,000 - 110,000; Full time

Job summary

SAP seeks a cloud operations engineer to own cloud service operations across globally distributed teams, ensuring security, performance and reliability. You will monitor and operate cloud services, coordinate incident response, and implement improvements across environments.

Responsibilities include deployment automation, governance policies, cross-team collaboration, and after-hours support when required. Degree not required; strong hands-on AWS background preferred.

Qualifications

• Proven expertise independently operating and scaling cloud-based platforms, with deep hands-on experience applying DevOps best practices end to end in production environments.
• Deep hands-on knowledge of cloud infrastructure, including AWS services such as EC2, S3, RDS, Route 53, CloudWatch, DynamoDB, IAM, ACM, KMS, and VPC.
• Strong expertise in infrastructure automation, CI/CD pipeline design, scripting, and programming, with solid command of GIT, Linux, and SUSE.
• Proven ability to lead incident management, root cause analysis, and implement continuous service improvements in complex, high-availability environments.
• Experience in systems administration, database administration, and landscape maintenance across globally distributed cloud environments.
• Solid understanding of networking, virtualization, internet protocols, observability tooling, and security fundamentals for SaaS multitenant applications.
• Degree not required for this role.

Responsibilities

• You will take end-to-end ownership of cloud service operations across a globally distributed team, ensuring the highest standards of security, performance, and reliability.
• Provision, monitor, and operate cloud services, maintaining system health, availability, and scalability in a distributed environment.
• Analyse and resolve operational issues, lead incident response, and conduct root cause analysis to embed learnings into continuous service improvements.
• Design, build, and automate processes for deployment, testing, scalability, and observability of services.
• Develop and maintain policies and standards for computing resource allocation and cloud governance.
• Collaborate with product development teams to design and enhance services, and cross-train with global team members.
• Support on-call rotation, including flexibility for scheduled maintenance and after-hours work when needed.

Skills

Cloud infra AWS

CI/CD pipelines

Scripting & programming

GIT & Linux

Incident management

Networking/observability

Tools

Git

Linux

SUSE

Job description

SAP seeks a cloud operations engineer to own cloud service operations across globally distributed teams, ensuring security, performance and reliability. You will monitor and operate cloud services, coordinate incident response, and implement improvements across environments.

Responsibilities include deployment automation, governance policies, cross-team collaboration, and after-hours support when required. Degree not required; strong hands-on AWS background preferred.