Senior DevOps Engineer

Sopra Steria Limited; Cheltenham; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Car allowance

Private medical

Life assurance

Pension

Flexible benefits

Job summary

Sopra Steria Limited is recruiting for a DevOps/SRE role to keep critical systems reliable while driving improvements. You will own incidents, monitor health, and coordinate Elastic‑related activities across BAU and project tasks.

The role emphasizes ITIL processes, collaboration with customers and suppliers, and hands‑on scripting in a security‑conscious environment. Office‑based with multiple UK locations.

Qualifications

• Experience in incident management and ITIL‑based processes.
• Strong Linux administration skills and network fundamentals.
• Hands‑on with Kubernetes and IaC tooling (Terraform, Ansible).
• Familiarity with Elastic stack components and security practices.

Responsibilities

• Investigate, triage and resolve incidents promptly with focus on availability.
• Monitor system health and uphold high service reliability.
• Act as the focal point for Elastic‑related problems, changes and queries.
• Work across BAU and project activities within ITIL framework.
• Develop relationships with customers and third‑party suppliers.
• Employ scripting and automation to improve reliability; use IaC.

Skills

Incident management

Linux administration

Kubernetes

Terraform

Ansible

Bash scripting

Networking concepts

Security awareness

Tools

Kibana

Elasticsearch

Elastic Cloud Enterprise

PKI

Apache NiFi

Job description

Are you someone who enjoys keeping critical systems running smoothly while continuously improving how they work? Do you like balancing hands‑on technical problem solving with structured ways of working in secure, high‑impact environments? You'll be joining a collaborative DevOps team supporting systems that really matter, where reliability, security and service quality are at the heart of everything we do. In this role, you'll work across both business‑as‑usual support and project activity, helping to ensure platforms remain stable, resilient and fit for purpose. You'll be trusted to take ownership of incidents, proactively monitor system health and act as a key point of contact for Elastic‑related services. You'll be supported by experienced colleagues, encouraged to share knowledge, and given the space to develop your skills while working within well‑established ITIL‑based service management processes. This is an office‑based role and can be based in London, Gloucestershire, Manchester or North Yorkshire.

What you'll be doing:

• Investigating, triaging and resolving incidents and stories efficiently and promptly.
• Proactively monitoring and maintaining system health to ensure high service availability.
• Acting as a focal point for Elastic‑related problems, issues, changes and queries.
• Working across a mixture of business‑as‑usual and project‑based activities.
• Following ITIL‑based service management processes in a disciplined and structured way.
• Developing and maintaining effective relationships with customers and third‑party suppliers. Experience working with virtualised environments, including containerisation and Kubernetes.
• Practical knowledge of infrastructure as code approaches.
• Experience using scripting and automation to support system reliability and efficiency.
• Working knowledge of computer networking concepts, including routing, firewalls and proxies.
• Experience administering and supporting Linux operating systems.
• Knowledge of digital certificates, authentication methods and certificate authority services.

It would be great if you had:

• Experience with Kibana, Elasticsearch and Elastic Cloud Enterprise.
• Knowledge of Elastic products, including ECE.
• Experience with Ansible and Bash scripting.
• Experience using Terraform.
• Knowledge of PKI.
• Awareness of Apache NiFi.

Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security‑critical markets.

Salary:

Competitive based on experience

Benefits:

£5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund.

Although this role is advertised as full‑time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements.