Senior DevOps Consultant

Xpertex; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Xpertex, part of Exponential-e Group, is seeking an experienced DevOps professional to deliver on-site 5 days a week as part of a Managed Service team.

You will provide technical consultancy, design, deployment and support for customer systems, with focus on Linux, AWS, scripting and agile practices, and hold active DV clearance before starting. The role involves working across Jira, OpenText Service Manager and ServiceNow to manage incidents and releases.

Qualifications

• This role requires an active high-level DV security clearance prior to starting the role.
• Experience in DevOps engagements or related field.
• Knowledge of IT practices and products to provide credible opinions and guidance.
• Experience of Linux/RHEL v6x, 7x and 8x.
• Programming: JavaScript, SQL, Java, Python and Unix; scripting knowledge.
• AGILE methodologies and JIRA usage.
• OpenText Service Manager and/or ServiceNow report creation knowledge.
• AWS infrastructure support and migration experience.

Responsibilities

• Functional, Technical, support and optimisation of the technical systems within the Managed Service.
• Technical Consultancy on multiple customer engagements at customer sites and remote support.
• Development, Test & Release and Support of customer products.
• Management of all planned outages and deployments of new services, software or capabilities.
• Engage with business development stakeholders to support growth in the relevant line-of-service.
• Provide subject-matter-expertise in 2nd and 3rd Line support in response to queries.
• Producing project artefacts, technical designs and support documentation.
• Attendance at Daily Scrum or checkpoint meetings and managing incidents, escalations or upgrades.
• Providing progress updates to stakeholders with risk and issue identification.
• Researching market approaches.
• To hold active security clearance.

Skills

DV security clearance

DevOps experience

Linux administration

Scripting

AGILE

JIRA

AWS knowledge

OpenText Service Manager knowledge

ServiceNow knowledge

Tools

JIRA

OpenText Service Manager

ServiceNow

AWS

Kubernetes

Linux

Job description

Xpertex

Xpertex, part of the larger Exponential-e Group, are an information and data cyber security company that have been providing high-security services and solutions to the public and private sector since 2006. With over 15 years’ experience Xpertex is a leader in cyber security, solving complex security problems across Government, Industry and Commerce. Through our experience, knowledge and expertise we have developed trusted relationships with high profile clients; giving them the best solutions that deliver high security Networks, enhanced Cyber Security and quality Information Assurance.

People are the cornerstone of everything we do and Xpertex offers fantastic career opportunities for those motivated to become experts in their field. If you are a passionate individual and enjoy the challenge of a fun, fast-paced work environment connect with us today.

Job Description

Overall purpose of the job:

• The role provides direct DevOps support and business consulting to Xpertex customers, based 5 days a week on customer site. The role sits within a DevOps Managed Service team offering IT Development, IT Security, IT Operations as well as assurance to Xpertex’s customer systems.
• The post-holder will be skilled and experienced professional operating at the SFIA band specified
• The post-holder will be an active contributor to the development of the lines of service to which it relates for the reporting period

Key responsibilities for this job:

• Functional, Technical, support and optimisation of the technical systems within the Managed Service
• Technical Consultancy on multiple customer engagements at customer sites and remote support
• Development, Test & Release and Support of customer products
• Management of all planned outages and deployments of new services, software or capabilities – this includes upgrades, major changes and periods of special interest
• Engage with business development stakeholders to support growth in the relevant line-of-service.
• Provide subject-matter-expertise in 2nd and 3rd Line support in response to queries received by peers and colleagues or managers
• Producing project artefacts, technical designs and support documentation that is reviewed, managed and stored appropriately in line with best practice, e.g. Prince2, TOGAF, ISO, AGILE etc.
• Attendance at Daily Scrum or checkpoint meetings – including any associated documentation, managing incidents, escalations or upcoming upgrades
• Providing progress updates to relevant stakeholders including identification of risks and issues.
• Researching market approaches
• To hold active security clearance

Knowledge and experience required:

• This role will require you to hold an active high level of DV security clearance prior to starting the role
• Experience working in DevOps related engagements or related field
• Knowledge of information technology practices and products to provide objective and credible opinions and guidance
• Experience of Linux/RHEL v6x, 7x and 8x
• JavaScript, SQL, Java, Python and Unix coding
• Scripting knowledge
• AGILE
• JIRA
• Communicate with impact and empathy and adapt style to suit the situation
• OpenText Service Manager and/or ServiceNow report creation knowledge
• Ability to provide written reports to a high standard with the appropriate caveats and guidance (internal and external facing material)
• AWS infrastructure support and migration experience

Desirable knowledge and experience:

• AWS accreditation
• Knowledge of COTS products (including but not limited to; Elasticsearch, NiFi, Rabbit, Kafka, MongoDB, Hadoop, Ansible, Git and Kubernetes)
• Development of dashboards for monitoring and alerting through Grafana, Splunk, Prometheus and OpenText Om and Ops Bridge
• On prem to cloud application migration
• Full, current UK Driving license and provision of vehicle for business purposes

Our People

Our people are what makes Exponential-e Group the company it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.