Senior Deployment Architect — Secure AI/Cloud (Remote)

Keyfactor; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Second Fridays off

Parental Leave

Wellbeing resources

Ambassador programs

DEIB commitment

Volunteer days

Job summary

Keyfactor in London is seeking a Senior Forward Deployed Engineer to design, deploy, and troubleshoot advanced customer solutions. You will work with Professional Services, Sales Engineering, Product, and Engineering to deliver scalable architectures and best practices across deployments.

The role emphasizes mentorship, authoritative technical guidance, and building reusable reference architectures while ensuring strong customer outcomes and alignment with product feedback.

Qualifications

• Significant experience designing and deploying enterprise security, cloud, infrastructure, or SaaS solutions in complex environments.
• Strong expertise in enterprise integrations, APIs, distributed systems, networking, identity, security, and cloud technologies.
• Proven ability to diagnose and resolve complex technical challenges independently.
• Experience across solution architecture, presales, implementation, and production deployment.
• Experience developing or contributing to reusable technical architectures, integration patterns, tools, or best practices.
• Strong customer-facing communication and ability to explain complex tech to varied audiences.
• Ability to collaborate with Product, Engineering, and cross-functional teams without direct authority.
• Autonomy while managing multiple complex engagements.
• Experience mentoring other technical practitioners.

Responsibilities

• Lead the technical design and execution of complex customer solutions and deployments.
• Assess technical feasibility, architecture, risks, dependencies, and integration requirements across customer environments.
• Troubleshoot and resolve complex technical and deployment challenges, partnering with Product and Engineering as needed.
• Serve as a senior technical resource and escalation point for challenging customer engagements.
• Develop and contribute to reusable reference architectures, integration patterns, tools, and technical best practices.
• Identify recurring technical challenges in the field and collaborate with Product, Engineering, and delivery teams to develop scalable solutions.
• Translate customer requirements and field insights into actionable product feedback and technical recommendations.
• Provide technical guidance throughout the customer lifecycle, from late-stage presales through implementation and production deployment.
• Serve as a trusted technical advisor to customers and cross-functional stakeholders.
• Mentor and provide technical guidance to FDEs and other technical team members.
• Contribute to improvements in deployment consistency, scalability, and customer time-to-value.
• Collaborate across Professional Services, Sales Engineering, Product, and Engineering to improve the overall customer experience.

Skills

Enterprise security

Cloud technologies

APIs

Distributed systems

Networking

Identity and security

Solution architecture

Presales experience

Production deployments

Mentoring

Customer facing communication

Cross-functional collaboration

Job description

Keyfactor in London is seeking a Senior Forward Deployed Engineer to design, deploy, and troubleshoot advanced customer solutions. You will work with Professional Services, Sales Engineering, Product, and Engineering to deliver scalable architectures and best practices across deployments.

The role emphasizes mentorship, authoritative technical guidance, and building reusable reference architectures while ensuring strong customer outcomes and alignment with product feedback.