Senior Democratic Services & Governance Lead

Norwich Living Wage City Action Group; Norwich; On-site; GBP 45,000 - 60,000; Full time

Job summary

Norwich City Council is seeking an experienced Senior Democratic Services Officer to support the Council's democratic decision-making processes and service the Committee system with governance best practice.

You will provide high-quality governance support to committees and elected members, ensuring meetings are properly serviced, agendas and minutes are produced, and advice is given on constitutional matters. This role demands strong organisational and communicative abilities.

Qualifications

• Significant experience in democratic services, governance or committee administration.
• Understanding of local government decision-making and governance principles.
• Excellent written communication; ability to produce agendas, reports and minutes.
• Confident procedural advice to elected members and senior managers.
• Highly organized with ability to manage competing priorities and deadlines.
• Excellent interpersonal skills and ability to build relationships at all levels.
• Political awareness and impartiality in sensitive environments.
• Commitment to high standards of customer service and continuous improvement.
• Governance qualification or willingness to work towards one is advantageous.

Responsibilities

• Managing and supporting committee meetings from agenda preparation to minutes and follow-up actions.
• Providing advice on constitutional, procedural and governance matters.
• Supporting councillors in the performance of their democratic responsibilities.
• Advising officers on report preparation and decision-making requirements.
• Assisting with member development, training and induction programmes.
• Supporting the maintenance and development of the Council's Constitution and governance framework.
• Contributing to the continuous improvement of democratic services and governance arrangements.
• Acting as the lead officer for designated committees and panels.

Skills

Democratic services

Governance

Committee administration

Written communication

Interpersonal skills

Political awareness

Customer service

Education

Governance qualification

Job description

Norwich City Council is seeking an experienced Senior Democratic Services Officer to support the Council's democratic decision-making processes and service the Committee system with governance best practice.

You will provide high-quality governance support to committees and elected members, ensuring meetings are properly serviced, agendas and minutes are produced, and advice is given on constitutional matters. This role demands strong organisational and communicative abilities.