Senior Demand Planning Manager – Replenishment (All genders)

zooplus AG; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading online pet platform in London is seeking a Senior Demand Planning Manager to manage and improve inventory forecasts. You will drive efficient replenishment, own medium-term forecasting, and work cross-functionally to support supply chain performance. The ideal candidate has 3–5 years of experience in demand planning, strong Excel skills, and a familiarity with Python. This position offers a hybrid work model and various employee benefits.

Benefits

20% discount in zooplus shop

Internal and external training

Team events

Qualifications

• 3–5 years of experience in demand planning or inventory planning.
• Understanding of inventory KPIs and replenishment models.
• Ability to synthesize and communicate across teams.

Responsibilities

• Manage and improve inventory forecasts for replenishment.
• Track and refine 6-month rolling forecast.
• Trigger replenishment orders based on forecasts.

Skills

Demand planning

Inventory management

Supply chain management

Excel modeling

Python

Job description

Senior Demand Planning Manager – Replenishment (All genders)

Full-time

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year. We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

The duration of this role is fixed, and the contract will have a length of 12 months.

As a SeniorDemand Planner – Stock Keeping Unit (Replenishment), you’ll manage and improve inventory forecasts to ensure optimal stock levels and drive efficient replenishment. You’ll own medium-term forecasting, track forecast accuracy, and work cross-functionally to support supply chain performance. The role also includes scenario planning, risk management, and contributing to S&OP meetings to address supply challenges and opportunities.

Medium-Term Forecast Ownership

• Track projected inventory by Country, Brand, Category
• Own and refine our 6-month rolling forecast, using input from other forecasts, planned promotions, historical trends and stock levels.
• Monitor forecast accuracy and drive improvements.
• Trigger replenishment orders based on forecast and target stock levels.
• Define and maintain reorder points, safety stock levels, and min/max thresholds.
• Represent demand planning in S&OP meetings, providing insights on forecast accuracy, supply constraints, and campaign feasibility.

Run what-if scenarios for demand surges, supply delays, or promotional changes

• 3–5 years of experience in demand planning, inventory planning, or supply chain management with e-commerce experience preferred
• Understanding of inventory KPIs, replenishment models, etc.
• Ability to synthesize and communicate with both commercial and operational teams.
• Strong Excel/spreadsheet modeling with a first formal experience in coding, ideallyPython (or other scripting language) skills is desirable
• Understanding of Regression techniques would be a plus

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:
20% discount in our zooplus shop
Internal and external training
Team events
#LI-Hybrid
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zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

Job Location

Location: Europe (hybrid: 60% in-office, 40% remote), with offices across 6 European locations.