Senior Delivery Manager (Identity)

Corehr; Oxford; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

38 days annual leave

Childcare services

Family leave schemes

Travel discounts and Season Ticket

Social and sports clubs

Job summary

The University of Oxford invites a Senior Delivery Manager (Identity) to lead complex identity and access management initiatives, uniting technical teams and stakeholders to deliver secure, user-focused digital services. You will drive ongoing development of identity platforms, ensuring agile, continuous improvement across delivery teams.

You will lead multidisciplinary collaboration, manage dependencies across programmes, and build strong relationships with stakeholders and suppliers in a

Qualifications

• Proven experience leading complex digital product or service delivery.
• Strong background in agile methodologies (Scrum/Kanban) and cross-functional leadership.
• Experience with identity and access management technologies.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead delivery of identity and access management initiatives across the university.
• Coordinate technical and non-technical teams with stakeholders and suppliers.
• Champion agile practices and continuous improvement to ensure secure, scalable services.

Skills

Agile leadership

Stakeholder management

Identity technologies

Microsoft Entra ID

Scrum & Kanban

Tools

Microsoft Entra ID

Job description

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

We have an exciting opportunity to join the IT Services Department as a Senior Delivery Manager (Identity)

IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We value and recognise our own and the contribution of others, creating a great culture to work in and a place where we all feel we belong.

The Senior Delivery Manager (Identity) will lead the delivery of complex identity and access management initiatives, bringing together technical teams and stakeholders to deliver secure, user-focused digital services.

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• 38 days annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Discounted bus travel and Season Ticket travel loans
• Membership to a variety of social and sports clubs

This role also offers the opportunity for hybrid working

About the Role

As Senior Delivery Manager (Identity), you’ll lead the delivery of one of the University’s most strategically important digital services, helping shape the future of identity and access management across the University of Oxford. You’ll drive the ongoing development of Microsoft Entra ID and related identity services, ensuring they continue to evolve through an agile, continuous improvement approach. Working across product, service and delivery teams, you’ll play a pivotal role in delivering a secure, scalable identity platform that supports the University’s world-leading teaching, research and administration.

This is a highly collaborative leadership role where you’ll bring together multidisciplinary teams, align delivery with the University’s Identity roadmap, and manage complex dependencies across programmes and services. You’ll champion agile ways of working, coach delivery teams, oversee planning, budgets, risks and resources, and build strong relationships with stakeholders, suppliers and technical specialists. Your leadership will help embed a modern service delivery model that delivers measurable value while maintaining a strong focus on users, security and continuous improvement.

About You

You’ll be an experienced Senior Delivery Manager, Agile Delivery Manager or similar technology delivery professional with a proven track record of leading complex digital products or services in large, multi-stakeholder organisations. You have extensive experience of Agile methodologies, including Scrum and Kanban, and are confident leading multidisciplinary teams through change while fostering collaboration, continuous improvement and high-quality delivery. Experience with identity technologies, Microsoft Entra ID or Microsoft platforms would be highly advantageous.

You are an engaging leader with excellent communication, planning and stakeholder management skills. Comfortable working with both technical and non-technical audiences, you’ll be skilled at balancing priorities, managing budgets, mitigating risks and resolving complex delivery challenges. Above all, you’ll be someone who enjoys bringing people together, coaching teams to succeed and delivering services that create lasting value for a diverse and globally recognised organisation.