Delivery Manager (Infrastructure)

Corehr; Oxford; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Pension scheme

38 days annual leave

Childcare services

Family leave

Bus travel loans

Social and sports clubs

Hybrid working

Job summary

The University of Oxford is seeking a Delivery Manager (Infrastructure) within IT Services to lead the delivery of infrastructure initiatives, with a focus on the Microsoft 365 platform, coordinating resources and promoting agile practices across the federated university.

You will plan and track delivery, manage risks and budgets, coach teams, foster collaboration, and ensure secure, user-centred services across departments, colleges and divisions.

Qualifications

• Delivery Manager with proven infrastructure delivery experience.
• Experience in agile environments within large, complex organisations.
• Ability to balance priorities and coordinate cross-functional teams.

Responsibilities

• Plan and track delivery of infrastructure initiatives.
• Manage risks, dependencies and budgets.
• Coach teams to adopt agile ways of working.
• Build strong relationships across departments and faculties.
• Champion user-centred approaches and security.

Skills

Agile project management

Scrum Master

Stakeholder management

Communication skills

Budget management

Tools

Microsoft 365

Azure DevOps

Job description

The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.

We have an exciting opportunity to join the IT Services Department as a Delivery Manager (Infrastructure).

IT Services is a key department that ensures that the University has robust, reliable and high-performing IT facilities it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We value and recognise our own and the contribution of others, creating a great culture to work in and a place where we all feel we belong.

As a Delivery Manager you will facilitate the delivery of infrastructure initiatives (with a focus on the Microsoft 365 platform) coordinating resources, implementing agile practices, and maximising the value of investment in technologies.

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Discounted bus travel and Season Ticket travel loans
• Membership to a variety of social and sports clubs

This role also offers the opportunity for hybrid working

About the Role

The role of Delivery Manager is to ensure the successful delivery of products and services, either through defined project work or as part of a continuous improvement approach. The University of Oxford is a federated organisation with core IT and Digital services delivered by IT Services alongside departmental, college and divisional IT functions. The Delivery Manager (Infrastructure) will play a key role in the co-ordination of resource and technology to leverage investment in Microsoft technologies in the university’s federated model.

This is a varied and collaborative role where you’ll be responsible for planning and tracking delivery, managing risks and dependencies, monitoring budgets and resources, and fostering an environment of continuous improvement. You’ll champion agile ways of working, coach teams to deliver effectively, and build strong relationships across the University to ensure services are delivered efficiently, securely and with a strong focus on user needs.

About You

You’ll be an experienced Delivery Manager, Agile Project Manager or Scrum Master with a strong track record of delivering technology or digital infrastructure initiatives in complex organisations. You understand how to balance competing priorities, adapt delivery approaches to suit different environments, and bring together technical and non-technical stakeholders to achieve successful outcomes. Comfortable working in agile environments, you’re passionate about continuous improvement and enjoy helping teams develop new ways of working.

You are an excellent communicator with strong planning, organisational and stakeholder management skills. You’ll have experience managing delivery plans, risks and resources, along with the confidence to coach teams, influence senior stakeholders and work collaboratively across organisational boundaries. Experience with Microsoft technologies, Azure DevOps, IT service management or higher education would be an advantage, but above all we’re looking for someone who thrives on delivering meaningful change through collaboration, innovation and a user-centred approach.

Application Process

You will be required to upload a covering letter/supporting statement, CV and the details of two referees as part of your online application.