Senior Debt Adviser | CertMAP/DRO Ready

Citizens Advice

Camden Town

On-site

GBP 27,000 - 38,000

Full time

14 days+

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Qualifications

Ideally, you are an experienced money adviser delivering high-quality debt guidance and ongoing casework to clients.
You should be an approved DRO Intermediary or willing to train toward that status.
The CertMAP qualification and DRO Intermediary status are prerequisites for Senior Level consideration.

Responsibilities

Deliver high-quality debt advice and ongoing casework to clients.
Help stabilise income, manage debt and reduce reliance on crisis provision.
Work toward becoming a DRO Intermediary by completing relevant training.

Skills

Money advice

Debt advice

DRO intermediary

Education

CertMAP

DRO Intermediary training

Job description

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The Camden Food Mission is a new service designed to deliver advice in food settings across Camden. This service is a direct response to local food insecurity across the council. It will deliver a floating advice service embedded primarily within food support locations, aiming to reach people who would not otherwise access advice services. The service will focus on stabilising income , managing debt , and reducing reliance on crisis provision.

Ideally, you will be an experienced money adviser, and able to deliver high quality debt advice and on-going casework to clients. You will be an approved DRO intermediary or be willing to work towards becoming a DRO Intermediary by completing the relevant training. You should also hold the IMA Certificate of Money Advice Practice (CertMAP) or be willing to work towards obtaining this. The CertMAP and DRO Intermediary status are prerequisites to be considered at Senior Level.

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