Debt Adviser

Scvo; Glasgow; On-site; GBP 24,000 - 34,000; Full time

Job summary

SCVO's Money Matters program seeks an experienced Debt Adviser to help people regain financial stability with compassionate, person-centred support. You will work with individuals and families facing financial hardship, offering practical guidance and continuing support to improve wellbeing and security.

You will provide specialist debt advice, support budgeting, maximise income through welfare benefits, negotiate with creditors, maintain records and collaborate with partner organisations to

Qualifications

• Experience delivering debt advice to individuals or families.
• Ability to assess financial situations and provide tailored debt solutions.
• Knowledge of welfare benefits and budgeting strategies.

Responsibilities

• Providing debt advice and casework to clients.
• Supporting clients to access appropriate debt solutions.
• Negotiating with creditors and debt collection agencies.
• Maximising household income through welfare benefits and other support.
• Supporting budgeting and financial capability for clients.
• Undertaking benefit entitlement checks.
• Managing a varied caseload and maintaining accurate records.
• Working collaboratively with colleagues and partner organisations.

Skills

Debt advice

Budgeting

Welfare benefits

Financial capability

Job description

Help People Regain Financial ControlAt Money Matters, we believe everyone deserves financial security, dignity and access to high-quality advice when they need it most.

We're looking for an experienced and motivated Debt Adviser to join our team and provide practical, person-centred support to individuals and families experiencing financial hardship.

Every day you'll help people manage debt, maximise income, improve financial wellbeing and build a more secure future.

About the Role

As a Debt Adviser, you will provide specialist debt advice and support to clients facing a range of financial challenges.

Your role will include:

• Providing debt advice and casework
• Supporting clients to access appropriate debt solutions
• Negotiating with creditors and debt collection agencies
• Maximising household income through welfare benefits and other financial support
• Supporting budgeting and financial capability
• Undertaking benefit entitlement checks
• Managing a varied caseload and maintaining accurate records
• Working collaboratively with colleagues and partner organisations