Senior Data Analyst

Pennon Group; Exeter; On-site; GBP 55,000 - 70,000; Full time

Benefits offered by this job

23 days annual leave

Competitive Pension

Life Assurance

Health Cash Plan

Free On-site Parking – Exeter HQ

Cycle to Work

Employee Assistance Programme

Job summary

Pennon Group is seeking a Senior Data Analyst to transform large datasets into actionable insights for our ambitious smart metering programme. You’ll deliver dashboards and reports, support decision-making across operational, technical and business teams, and guide analysts to drive continuous improvement.

Based at our Exeter HQ, you will partner with senior leaders and external stakeholders to ensure reporting requirements are met and regulatory commitments are understood.

Qualifications

• Experience working with large, complex and unstructured datasets.
• Strong data visualisation and reporting skills.
• Ability to translate complex information into simple, meaningful insights.
• Experience engaging with stakeholders, including senior management.
• Excellent communication and presentation skills.
• Previous utilities or smart metering experience would be advantageous but isn't essential.
• Experience leading or mentoring analysts would be beneficial.

Responsibilities

• Developing and delivering insights that support the rollout and performance of Pennon's smart metering programme.
• Creating dashboards and reports covering operational performance, programme delivery, contractual KPIs and financial settlements.
• Turning large and complex datasets into clear, engaging visualisations and actionable recommendations.
• Supporting business leaders and programme teams with data-led decision making.
• Managing and supporting analysts within the team to achieve key objectives.
• Working with internal stakeholders, suppliers and external organisations to ensure reporting requirements are met.
• Providing insight that validates supplier performance and drives continuous improvement.

Skills

Large datasets

Data visualization

Stakeholder management

Communication

Presentation skills

Mentoring analysts

Utilities experience

Job description

Powered by Water, Driven by Purpose

At Pennon Group, we’re proud to serve communities while protecting the environment. Together with our subsidiaries, South West Water, Bristol Water, Bournemouth Water, SES Water, Pennon Water Services and Pennon Power, we’re leading the way in water and renewables.

We’re proud to be recognised as a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

About the Role

At Pennon, we're transforming the way we serve our customers through one of the UK's largest smart metering programmes. With over one million customers set to benefit from smart technology across AMP8 and beyond, we're looking for a Senior Data Analyst to play a key role in delivering the insight that drives informed decision-making and programme success.

As a Senior Data Analyst, you'll turn complex data into meaningful insights, helping stakeholders understand performance, identify opportunities, and support the successful delivery of our smart meter programme. Working across operational, technical and business teams, you'll provide reporting and analysis that influences strategic decisions and supports contractual and regulatory requirements.

What You'll Be Doing

• Developing and delivering insights that support the rollout and performance of Pennon's smart metering programme.

• Creating dashboards and reports covering operational performance, programme delivery, contractual KPIs and financial settlements.

• Turning large and complex datasets into clear, engaging visualisations and actionable recommendations.

• Supporting business leaders and programme teams with data-led decision making.

• Managing and supporting analysts within the team to achieve key objectives.

• Working with internal stakeholders, suppliers and external organisations to ensure reporting requirements are met.

• Providing insight that validates supplier performance and drives continuous improvement.

What We're Looking For

• Experience working with large, complex and unstructured datasets.

• Strong data visualisation and reporting skills.

• Ability to translate complex information into simple, meaningful insights.

• Experience engaging with stakeholders, including senior management.

• Excellent communication and presentation skills.

• Previous utilities or smart metering experience would be advantageous but isn't essential.

• Experience leading or mentoring analysts would be beneficial.

Why Join Pennon?

At Pennon, our people are the heart of everything we do. We believe in creating an environment where everyone can thrive, bring their best every day, and feel truly valued.

Our Benefits Include:

• 23 days annual leave (plus bank holidays), increasing with length of service

• Holiday Buy & Sell Scheme

• Competitive Pension Scheme with company contribution matching

• Life Assurance

• Group Income Protection

• Enhanced Family Leave Policies

• Health Cash Plan

• Free Annual Flu Vaccination

• Employee Assistance Programme

• Free On-site Parking at our Exeter Headquarters

• Cycle to Work Scheme

• Car Share Scheme

• Give As You Earn Charity Scheme

• Retail and Lifestyle Discounts

Closing Date: 22nd October 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.