Senior D365 CE Functional Consultant - MSP

JR United Kingdom; Stevenage; Remote; GBP 68,000 - 80,000; Full time

Job summary

A leading consultancy seeks a Senior D365 CE Functional Consultant to play a pivotal role in delivering Microsoft Dynamics 365 Customer Engagement solutions. The position, based primarily from home, involves working with clients to develop tailored solutions, requiring excellent documentation and communication skills. This role offers a competitive salary of up to £80,000 and the opportunity to influence high-profile projects across the Midlands and London.

Qualifications

• Comfortable working across the full software development lifecycle.
• Excellent documentation skills, examples needed at interview.
• Strong functional knowledge including business rules and process flows.

Responsibilities

• Gather and translate business requirements into tailored D365 CE solutions.
• Configure and implement Dynamics 365 CE, ensuring compliance with best practices.
• Lead client workshops and conduct user training sessions.

Skills

Documentation

Communication

Client Interaction

Agile Methodologies

Functional Knowledge

Job description

Social network you want to login/join with:

Senior D365 CE Functional Consultant - MSP, stevenage

col-narrow-left

Client:

Conspicuous

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

col-wide

Job Description:

Dynamics 365 CE Functional Consultant

Location: Home-based (occasional travel to Leicester office)

Salary: Up to £80,000 per annum

Region: Candidates must be based in England (Midlands or South)

The Opportunity

You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 Customer Engagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation and communication skills are essential.

Key Responsibilities

• Work closely with clients to gather and translate business requirements into tailored D365 CE solutions.
• Configure and implement Dynamics 365 CE to meet client needs, ensuring quality and compliance with best practice.
• Create and maintain high-quality documentation including functional designs, test plans, and training materials.
• Collaborate with technical teams to deliver scalable, maintainable customisations.
• Lead client workshops, conduct user training sessions, and provide post-go-live support.
• Manage UAT cycles, resolve defects, and ensure successful delivery outcomes.
• Stay up to date with the latest Microsoft technologies, particularly within the Power Platform.

About You

• Comfortable working across the full software development lifecycle, within Agile or Waterfall frameworks.
• Excellent documentation skills – examples will be requested at interview.
• Confident communicator, able to influence both technical and non-technical stakeholders.
• Strong functional knowledge including business rules, process flows, and interface customisation.
• Flexible and proactive, with the ability to work independently or collaboratively as required.
• Based in England, within reach of the Midlands or London for client site visits.

Apply today to be considered for this outstanding role within a dynamic and forward-thinking consultancy – [emailprotected]