Senior D365 CE Functional Consultant - MSP

JR United Kingdom; Shrewsbury; Remote; GBP 70,000 - 80,000; Full time

Job summary

A dynamic consultancy is seeking a Senior D365 CE Functional Consultant to deliver Microsoft Dynamics 365 Customer Engagement solutions. The role involves client interaction, documentation, and collaboration with technical teams, requiring strong analytical and communication skills. Candidates should have experience with Agile methodologies and be based in England.

Qualifications

• Strong documentation and communication skills are essential.
• Comfortable working across full software development lifecycle.
• Experience with D365 CE solutions is preferred.

Responsibilities

• Work with clients to gather and translate business requirements into D365 CE solutions.
• Create and maintain documentation including functional designs and training materials.
• Lead client workshops and provide user training sessions.

Skills

Documentation

Communication

Business Rules

Process Flows

Agile

Waterfall

Job description

Senior D365 CE Functional Consultant - MSP, shrewsbury

Client:

Conspicuous

Location:

shrewsbury, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Dynamics 365 CE Functional Consultant

Location: Home-based (occasional travel to Leicester office)

Salary: Up to £80,000 per annum

Region: Candidates must be based in England (Midlands or South)

The Opportunity

You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 Customer Engagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation and communication skills are essential.

Key Responsibilities

• Work closely with clients to gather and translate business requirements into tailored D365 CE solutions.
• Configure and implement Dynamics 365 CE to meet client needs, ensuring quality and compliance with best practice.
• Create and maintain high-quality documentation including functional designs, test plans, and training materials.
• Collaborate with technical teams to deliver scalable, maintainable customisations.
• Lead client workshops, conduct user training sessions, and provide post-go-live support.
• Manage UAT cycles, resolve defects, and ensure successful delivery outcomes.
• Stay up to date with the latest Microsoft technologies, particularly within the Power Platform.

About You

• Comfortable working across the full software development lifecycle, within Agile or Waterfall frameworks.
• Excellent documentation skills – examples will be requested at interview.
• Confident communicator, able to influence both technical and non-technical stakeholders.
• Strong functional knowledge including business rules, process flows, and interface customisation.
• Flexible and proactive, with the ability to work independently or collaboratively as required.
• Based in England, within reach of the Midlands or London for client site visits.

Apply today to be considered for this outstanding role within a dynamic and forward-thinking consultancy – [e-mail]

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Created on 04/06/2025 by JR United Kingdom