Senior D365 CE Functional Consultant - MSP

JR United Kingdom; Leicester; Remote; GBP 65,000 - 80,000; Full time

Job summary

A dynamic consultancy is seeking a Dynamics 365 CE Functional Consultant to deliver critical solutions across projects in the Midlands and London. The role requires strong client interaction, documentation skills, and flexibility to work independently or collaboratively. The successful candidate will engage throughout the software development lifecycle, ensuring tailored solutions meet client expectations.

Qualifications

• Strong functional knowledge including business rules and process flows.
• Excellent documentation skills required; samples to be provided at interview.
• Comfortable working across Agile and Waterfall frameworks.

Responsibilities

• Gather and translate business requirements into tailored D365 CE solutions.
• Configure and implement Dynamics 365 CE solutions ensuring compliance with best practices.
• Create and maintain documentation including designs, test plans, and training materials.

Skills

Documentation

Communication

Agile

Waterfall

Functional Knowledge

Job description

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Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Dynamics 365 CE Functional Consultant

Location: Home-based (occasional travel to Leicester office)

Salary: Up to £80,000 per annum

Region: Candidates must be based in England (Midlands or South)

The Opportunity

You will play a pivotal role in delivering business-critical Microsoft Dynamics 365 Customer Engagement (CE) solutions across a portfolio of projects based in the Midlands and London. This is a client-facing position where strong documentation and communication skills are essential.

Key Responsibilities

• Work closely with clients to gather and translate business requirements into tailored D365 CE solutions.
• Configure and implement Dynamics 365 CE to meet client needs, ensuring quality and compliance with best practice.
• Create and maintain high-quality documentation including functional designs, test plans, and training materials.
• Collaborate with technical teams to deliver scalable, maintainable customisations.
• Lead client workshops, conduct user training sessions, and provide post-go-live support.
• Manage UAT cycles, resolve defects, and ensure successful delivery outcomes.
• Stay up to date with the latest Microsoft technologies, particularly within the Power Platform.

About You

• Comfortable working across the full software development lifecycle, within Agile or Waterfall frameworks.
• Excellent documentation skills – examples will be requested at interview.
• Confident communicator, able to influence both technical and non-technical stakeholders.
• Strong functional knowledge including business rules, process flows, and interface customisation.
• Flexible and proactive, with the ability to work independently or collaboratively as required.
• Based in England, within reach of the Midlands or London for client site visits.

Apply today to be considered for this outstanding role within a dynamic and forward-thinking consultancy – [emailprotected]