Senior Customer Service Specialist - Hybrid/Remote

Enovis Corporation; Letchworth; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

Enovis Corporation is seeking a confident Customer Service Senior to join the team in Letchworth. You will manage customer orders, handle inquiries, and work with multiple internal teams to ensure accurate order processing and timely delivery.

The role requires strong communication, data accuracy, and a proactive approach to resolving issues. A hybrid office/remote setup is available, with opportunities to impact operational excellence across European markets.

Qualifications

• Minimum 4+ years in a customer service role.
• Experience with ERP systems is preferred.
• Eligibility to work in EU and travel internationally.

Responsibilities

• Manage orders from entry through delivery.
• Resolve billing issues promptly.
• Identify process improvements and update knowledge base.
• Support team members as needed.

Skills

Verbal and written communication

Interpersonal skills

Analytical thinking

Tools

Oracle

Salesforce

MS Office

SharePoint

MS Teams

Job description

Enovis Corporation is seeking a confident Customer Service Senior to join the team in Letchworth. You will manage customer orders, handle inquiries, and work with multiple internal teams to ensure accurate order processing and timely delivery.

The role requires strong communication, data accuracy, and a proactive approach to resolving issues. A hybrid office/remote setup is available, with opportunities to impact operational excellence across European markets.