Senior Customer Engineer, Security Intervention, UK/I, Google Cloud

Google LLC; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Senior Customer Engineer, Security Intervention, UK/I, Google Cloud is a pivotal role joining Google Cloud’s Specialist Customer Engineers. You will accelerate customer success by delivering domain-specific security expertise, supporting customer needs, and collaborating with product teams to drive secure cloud adoption across diverse industries in the UK and Ireland.

You will partner with Sales and engineering to solve complex security challenges and showcase practical cloud architectures.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture and cybersecurity in a customer-facing or support role.
• Experience with Cloud Identity and Access Management, network security, data security, regulatory compliance frameworks, or creating security architectures.

Responsibilities

• Identify and qualify business opportunities, understand customer objections, and plan strategies to resolve technical security and compliance blockers.
• Provide security, privacy and regulatory compliance expertise to support customer relationships and bid responses.
• Collaborate directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Contribute to programs in security, privacy, and compliance with internal teams; drive enablement to create customer best practices.
• Travel to customer sites, conferences, and related events as required, acting as a public advocate for Google Cloud.

Education

Bachelor's degree or equivalent practical experience

Job description

Senior Customer Engineer, Security Intervention, UK/I, Google Cloud

Share Senior Customer Engineer, Security Intervention, UK/I, Google Cloud

corporate_fare Google place London, UK

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture and cybersecurity in a customer-facing or support role.
• Experience with Cloud Identity and Access Management, network security, data security, regulatory compliance frameworks, or creating security architectures.

Preferred qualifications:

• Relevant certifications, such as CISSP or CCSP.
• Experience with architecting and implementing security concepts in the cloud, including: Identity and Access Management (IAM), Identify Provider (IdP), identity life-cycle management, firewalls, zero trust, secrets management, disaster recovery and continuity, SecOps, data loss prevention (DLP), or encryption.
• Experience with multiple Cloud providers or multi-cloud solutions.
• Deep understanding of Security Operations (SecOps), threat intelligence, or cloud security analytics.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a part of the Specialist Customer Engineers, you will accelerate Google Cloud customer success by providing domain-specific technical expertise, while responsibly influencing products and solutions.
You will partner with technical Sales teams as a Security Intervention subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to technical security and compliance. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will partner with internal engineering stakeholders to improve products and build solutions.
You will be a part of a various team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical security and compliance blockers.
• Share in-depth expertise in security, privacy and regulatory compliance to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Collaborate directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Contribute to programs in areas of security, privacy, and compliance with internal teams, e.g., Marketing, Product, Legal, and Policy. Drive enablement internally to create customer best practices.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.