Senior Credit Controller - Law Firm Finance

Macfarlanes LLP; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Macfarlanes LLP is seeking an experienced Credit Controller to join the Finance department in London. You will support the Head of Revenue with collections, manage large client debt, and monitor aged balances in a demanding, professional services environment.

You will work with a motivated team, use Aderant/High Radius, and maintain rigorous controls while mentoring junior colleagues and driving cash collection targets.

Qualifications

• Experienced and credible credit controller in a law firm or professional services environment.
• Knowledge of Aderant and High Radius (or other collections software) is advantageous.
• Excellent interpersonal communication skills with clients, partners, fee-earners and finance colleagues.
• Team player who supports and motivates colleagues and follows instructions while querying when unsure.
• Clear track record of commitment to high level of customer service.
• High numeracy and understanding of financial workings with attention to detail.

Responsibilities

• Pro-actively chase a portfolio of large client group debts to ensure prompt invoice settlement and prepare client statements.
• Organise and attend regular debt meetings with Partners.
• Deal with an aged debt portfolio greater than one year.
• Take ownership in resolving issues/queries around unpaid invoices and escalate where necessary.
• Process invoice write-offs in line with policies and VAT rules.
• Maintain a full log of credit control notes and status in the collections system.
• Produce regular debt reports to identify issues for escalation.
• Work with Revenue Controllers on complex debt issues.
• Liaise with Cashiers on allocation of unapplied or unidentified monies and correct errors.
• Support and mentor junior team members fostering collaboration and high performance.

Skills

Credit control

VAT disbursements

Client liaison

Interpersonal skills

Numeracy

Attention to detail

Tools

Aderant

High Radius

Job description

Macfarlanes LLP is seeking an experienced Credit Controller to join the Finance department in London. You will support the Head of Revenue with collections, manage large client debt, and monitor aged balances in a demanding, professional services environment.

You will work with a motivated team, use Aderant/High Radius, and maintain rigorous controls while mentoring junior colleagues and driving cash collection targets.