Senior Credit Controller - Drive Cash Flow & Collections

Amoria Group; Manchester; On-site; GBP 27,000 - 33,000; Full time

Job summary

Amoria Group in Manchester is seeking an experienced Senior Credit Controller to join the Finance Operations team. You will own end-to-end credit control, manage complex ledgers and drive collections to support cash flow for UK and US operations.

The role requires strong relationship building with internal teams and clients, a focus on process improvement, and mentoring junior staff. This position offers a structured schedule with a 12:00–20:30 shift and competitive benefits.

Qualifications

• Senior Credit Controller or similar position experience.
• Experience managing complex ledgers and high-value accounts.
• Proven ability to reduce debtor days and improve cash collection.
• Strong stakeholder management and communication skills.
• Proficiency with finance systems and Microsoft Office, especially Excel.
• Experience working with US or international clients.
• Exposure to multi-currency environments.
• Experience using CRM or ticketing systems.
• Understanding of IFRS or UK GAAP standards.

Responsibilities

• Manage and collect debt across complex, high value ledgers
• Reduce debtor days and improve overall cash flow performance
• Monitor aged debt and proactively escalates high risk accounts
• Conduct regular ledger reviews and provide updates on performance, risks and trends
• Issue account statements, reminders and resolve invoice related queries
• Negotiate payment plans where required
• Liaise with legal representatives on escalated debt recovery matters
• Conduct credit risk assessments for new and existing clients
• Build strong relationships with clients and internal stakeholders across Sales, Operations and Leadership teams
• Partner closely with consultants and managers regarding outstanding debt, billing issues and queries impacting commission or payroll
• Respond to queries professionally and efficiently, ensuring a high level of service at all times
• Manage finance inboxes and ensure queries are resolved within agreed SLAs
• Support accurate and timely invoicing processes across contract and permanent divisions
• Review billing information and supporting documentation to ensure accuracy
• Assist with invoice corrections, rebills and billing related queries
• Monitor purchase orders and unbilled items, ensuring issues are resolved quickly
• Allocate incoming payments accurately within the finance system
• Support bank reconciliations and resolve discrepancies
• Assist with payment processing and audit related queries where required
• Act as a key point of contact for credit control process queries
• Support and mentor junior team members where required
• Identify opportunities to improve processes, efficiency and reporting across the finance function
• Contribute to continuous improvement initiatives and best practice sharing

Skills

Stakeholder management

Communication skills

Excel proficiency

Experience with international clients

Multi-currency experience

Tools

Microsoft Excel

Job description

Amoria Group in Manchester is seeking an experienced Senior Credit Controller to join the Finance Operations team. You will own end-to-end credit control, manage complex ledgers and drive collections to support cash flow for UK and US operations.

The role requires strong relationship building with internal teams and clients, a focus on process improvement, and mentoring junior staff. This position offers a structured schedule with a 12:00–20:30 shift and competitive benefits.