Dynamic Credit Controller: Master of Cash Collection

The Portfolio Group; Lancashire; On-site; GBP 25,000 - 28,000; Full time

Job summary

The Portfolio Group are recruiting for a Credit Controller on behalf of our client in Manchester. This hands-on role is based on site with 5 days on site and a salary of £25k–£28k DOE.

You will own a portfolio, chase payments, and maximise cash collection while delivering excellent customer service. We are looking for someone with experience in Credit Control, Collections or customer service, who communicates well, negotiates effectively, and stays focused under pressure in a busy environment.

Qualifications

• Experience in Credit Control, Collections or customer-facing roles.
• Strong communication and negotiation skills.
• Accountability for workload and results.

Responsibilities

• Own daily collection schedule and meet individual targets.
• Make outbound collection calls as primary contact.
• Achieve KPIs and SLAs for cash collection and customer contact.
• Manage balances and assist in arrears rescheduling where needed.
• Identify trends and escalate complex queries to resolve quickly.

Skills

Credit control

Collections

Customer service

Negotiation

Job description

The Portfolio Group are recruiting for a Credit Controller on behalf of our client in Manchester. This hands-on role is based on site with 5 days on site and a salary of £25k–£28k DOE.

You will own a portfolio, chase payments, and maximise cash collection while delivering excellent customer service. We are looking for someone with experience in Credit Control, Collections or customer service, who communicates well, negotiates effectively, and stays focused under pressure in a busy environment.