Senior Credit Controller

TN United Kingdom; Reading; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Senior Credit Controller to enhance financial operations and manage outstanding debts. This role involves collaborating with key stakeholders, ensuring compliance with cash collection policies, and maintaining strong client relationships. The organization promotes a collaborative and inclusive work environment, offering opportunities for professional development and a hybrid working model. If you have a proactive approach and a detail-oriented mindset, this is an excellent opportunity to make a significant impact in a growing organization.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Professional Development Opportunities

Wellness Programmes

Mental Health Resources

Retirement Savings Plans with Employer Contributions

Qualifications

• 3+ years of experience in credit control, preferably in professional services.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Manage and monitor the debtor book to minimise aged debt.
• Collaborate with internal teams to support debt collection efforts.

Skills

Credit Control

Communication Skills

Relationship Building

Excel Proficiency

Attention to Detail

Proactive Approach

Tools

Elite 3E

Job description

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About the Client

This organisation provides financial and operational support to professional services businesses, helping them enhance efficiency and manage financial processes effectively. With a global presence, they foster a collaborative and inclusive work environment where professional growth is encouraged and employees are empowered to make a real impact.

About the Role

As a Senior Credit Controller, you will be responsible for managing and reducing outstanding debts, ensuring compliance with cash collection policies, and collaborating with key stakeholders to maximise collections. You will play a crucial role in overseeing the debt ledger and maintaining strong client relationships to support financial stability.

Duties will include:

• Managing and monitoring the debtor book, ensuring aged debt is minimised.
• Proactively chasing outstanding payments via phone, email, and written communication.
• Utilising credit control systems to maintain accurate records and workflows.
• Collaborating with internal teams, including partners and finance professionals, to support debt collection.
• Overseeing payment plans and ensuring adherence to agreed schedules.
• Assisting with statutory audits by providing documentation and reports.
• Taking action on overdue accounts, including referrals to external debt collectors or legal proceedings if necessary.
• Contributing to process improvements within the credit control function.
• Working towards monthly cash collection targets and service level agreements (SLAs).

About You

You will have at least three years’ experience in a credit control role within a professional services environment, ideally within the legal sector. Strong communication and relationship-building skills are essential, as well as proficiency in Excel. A detail-oriented and proactive approach, along with the ability to manage competing priorities under pressure, will ensure success in this role. Experience with Elite 3E and people management would be advantageous.

What You Will Receive in Return

This organisation offers comprehensive health, dental, and vision insurance and opportunities for professional development and certification. You will benefit from a hybrid working model, wellness programmes, mental health resources, and retirement savings plans with employer contributions.

This is an excellent opportunity to join a growing organisation and play a key role in optimising financial operations.