Senior Credit Controller

AEGIS; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

AEGIS London is seeking a Senior Credit Controller to manage a large Delegated Authority portfolio within a high-performing Credit Control team. You will engage with in-house underwriting teams and with the Lloyd's Broker and Coverholder community.

The successful candidate will have Lloyd's market experience, strong premium settlement knowledge, and advanced Excel/Power BI skills to monitor portfolio status and ensure timely settlements and reconciliations.

Qualifications

• Familiarity with Lloyd's market and premium settlement cycle for Delegated Authority business.
• Understanding of Lloyd's binding authority terms from a premium credit control perspective.
• Familiarity with Insurers' Market Repository (IMR) and policy documentation maintenance.
• Advanced Excel skills: IF statements, Lookups, Pivot Tables.
• Experience with dashboard analytics using Power BI for portfolio monitoring.
• Ability to work independently and as part of a team.

Responsibilities

• Review premium variances using dashboard analytics for Delegated Authority portfolio.
• Ensure timely processing of FDO signings for Tier 1 accounts.
• Ensure timely receipt of paid premium bordereaux for Tier 1 accounts.
• Reconcile written and paid premiums to identify outstanding balances.
• Maintain dialogue with Lloyd's brokers to secure timely settlements.
• Schedule in-person meetings with brokers missing terms of trade.
• Collaborate with underwriting to implement remedial action plans.
• Review underlying policy documentation as required.
• Assist Head of Technical Reporting with ongoing DA credit control reporting needs.
• Assess Copilot application within Delegated Authority Credit Control.

Skills

Lloyd's market experience

Premium settlement cycle

Lloyd's binding authority

Insurers' Market Repository (IMR)

Excel

Power BI

Pivot Tables

Teamwork

Job description

Time Type: Full time

Working Pattern: Hybrid

Purpose of the Role

AEGIS London are seeking a Senior Credit Controller to assume responsibility for a large Delegated Authority portfolio within a high performing Credit Control team. The role envisages a level of operational autonomy reflective of extensive Lloyd's market experience within the Delegated Authority sector. You will engage extensively with our in-house underwriting teams and with the Lloyd's Broker and Coverholder community.

Duties and Accountabilities

• Use of dashboard analytics in ongoing review of premium variances in respect of Delegated Authority portfolio
• Ensure timely processing of FDO signings in respect of designated Tier 1 accounts
• Ensure timely receipt of paid premium bordereaux in respect of designated Tier 1 accounts
• Reconciliation of written and paid premiums in identification of outstanding balances in respect of designated Tier 1 accounts
• Maintain regular dialogue with Lloyd's brokers in ensuring timely settlement of outstanding balances due
• Schedule in-person meetings with Lloyd's brokers that fail to meet terms of trade as regards settlement of balances due
• Maintain regular dialogue with underwriting teams regarding problem accounts and implementation of appropriate remedial action plans
• Review of underlying policy documentation as required
• Work with Head of Technical Reporting in assessment of ongoing reporting requirements of Delegated Authority Credit Control
• Work with Head of Technical Reporting in assessing application of Copilot within Delegated Authority Credit Control

Skills, Knowledge and Experience

The successful candidate will be/have:

• Previously worked within Lloyd's market and have working level understanding of premium settlement cycle regarding processing of Delegated Authority business
• Familiarity with Lloyd's binding authority format and key terms and conditions from premium credit control perspective
• Familiarity with Insurers' Market Repository (IMR) and maintenance of policy documentation and related settlement details therein
• Proficient use of Microsoft Excel regarding application of IF statements, Lookups and use of Pivot Tables
• Proficient use of dashboard analytics (Power BI) in daily monitoring of status of portfolio
• Able to work individually and as part of a team setting

AEGIS Values

Fairness and respect

We make decisions considering the best interests of key stakeholders. We are direct and straightforward in our actions, working collaboratively to create a culture of fairness and respect.

Open and inclusive

We act with integrity, valuing diversity of thought and background. We take time to listen to the needs of our customers, stakeholders and colleagues working together to seek and share information.

Ambitious

We have a passion for success, aspiring to be recognised as best in class. We embrace new opportunities, encouraging innovation in pursuit of our goals.

Striving to be better

We strive to improve at all times, challenging complacency, being agile and adapting to change. We always seek to improve our customers' experience with us.

Investing in people's potential

We provide an environment where each employee can reach their personal potential. We encourage personal accountability for performance and individual ownership for growth and success.

AEGIS London is an equal opportunities employer and recognises the value of a diverse workforce in facilitating better decision making and business growth. We encourage a variety of differing views, perspectives and insights to create a collaborative working environment. Diversity and Inclusion are fundamental to our business and we encourage applications from all backgrounds recognising the diversity of society and our customers.

It's important to us that you are able to perform at your best when applying for a role with AEGIS London. If there are any adjustments we can reasonably make to ensure that the process is accessible for you please telephone us on[phone]or email [e-mail]

As a business, we understand individual circumstances may differ and aim to be adaptable and to support flexible working practices. Talk to our recruitment team to understand how AEGIS London can help support you in reaching your full potential