Senior Credit Controller

Edenbrook; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

Edenbrook is seeking a Senior Credit Controller specializing in Delegated Authority to join our hybrid London team. You will manage a large Delegated Authority portfolio, monitor premium performance, and ensure timely settlement with Lloyd’s brokers, Coverholders, and underwriting partners.

You will leverage strong Excel and Power BI skills to analyse settlements, identify outstanding balances, and drive improvements across the control environment.

Qualifications

• Experience within the Lloyd’s market is essential.
• Strong understanding of the premium settlement cycle for Delegated Authority business.
• Excellent communication skills with brokers and internal stakeholders.
• Ability to work independently and manage a portfolio.

Responsibilities

• Take ownership of a large Delegated Authority credit control portfolio.
• Ensure timely processing of FDO signings and receipt of paid premium bordereaux.
• Reconcile written and paid premiums and identify outstanding balances.
• Maintain regular communication with Lloyd’s brokers to ensure timely settlement.
• Proactively manage problem accounts and agree appropriate remedial action.
• Work closely with underwriting teams regarding outstanding or problem accounts.
• Review underlying policy documentation where required.
• Support ongoing reporting requirements across Delegated Authority Credit Control.
• Contribute to the assessment and implementation of new technology and AI solutions within Credit Control.

Skills

Lloyd's market experience

Premium settlement knowledge

Excellent communication

Independent working

Tools

Excel

Power BI

IMR documentation

Job description

Senior Credit Controller – Delegated Authority

Location: London / Hybrid

Job Type: Permanent

An established and high-performing Lloyd’s market business is looking for an experienced Senior Credit Controller to take responsibility for a large Delegated Authority portfolio within a high-performing Credit Control team.

This is a great opportunity for someone with strong Lloyd’s market experience who is looking for a role offering autonomy, ownership and exposure across the Delegated Authority market.

You’ll work closely with internal underwriting teams, Lloyd’s brokers and Coverholders, taking responsibility for monitoring premium performance, managing outstanding balances and ensuring the timely settlement of accounts.

Key Responsibilities

• Take ownership of a large Delegated Authority credit control portfolio.
• Ensure timely processing of FDO signings and receipt of paid premium bordereaux.
• Reconcile written and paid premiums and identify outstanding balances.
• Maintain regular communication with Lloyd’s brokers to ensure timely settlement.
• Proactively manage problem accounts and agree appropriate remedial action.
• Work closely with underwriting teams regarding outstanding or problem accounts.
• Review underlying policy documentation where required.
• Support ongoing reporting requirements across Delegated Authority Credit Control.
• Contribute to the assessment and implementation of new technology and AI solutions within Credit Control.

About You

You’ll ideally have:

• Previous experience working within the Lloyd’s market.
• Strong working knowledge of the premium settlement cycle for Delegated Authority business.
• Familiarity withLloyd’s binding authoritydocumentation and key terms from a credit control perspective.
• Experience with the Insurers’ Market Repository (IMR) and related policy/settlement documentation.
• Strong Excel skills, including IF statements, Lookups and Pivot Tables.
• Experience using Power BI or similar dashboard analytics.
• Excellent communication skills and the confidence to engage with brokers, Coverholders and internal stakeholders.
• The ability to work independently, manage priorities and take ownership of a portfolio.