Senior Credit Controller

Fame Recruitment Consultants Ltd; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Fame Recruitment Consultants Ltd is seeking an experienced Senior Credit Controller to join its growing specialist finance team in the City of London. This is a standalone, hands-on role with responsibility for managing a substantial live loan arrears portfolio across multiple lending entities.

You will lead collections activity, monitor borrower performance, and ensure accurate record-keeping while complying with relevant regulatory requirements.

Qualifications

• Proven experience in credit control, collections or arrears management within a lending business.
• Strong understanding of loan servicing and debt recovery processes.
• Experience in bridging finance or specialist mortgages.
• Experience managing a substantial portfolio of live loan accounts.
• Confident conducting outbound collections calls and negotiating repayments.

Responsibilities

• Take ownership of a live loan arrears portfolio and collect overdue interest.
• Lead collections activity with regular borrower contact and timely repayments.
• Monitor arrears performance and identify emerging risks.
• Produce arrears reports with portfolio updates.
• Maintain accurate loan records, including payments and interest calculations.
• Liaise with external solicitors on distressed loans and recovery proceedings.
• Review and improve internal credit control and arrears processes.
• Ensure records comply with regulatory requirements.

Skills

Credit control

Collections

Arrears management

Loan servicing

Regulatory compliance

Job description

An established and growing specialist lending business is seeking an experienced Senior Credit Controller to join its team.

This is a standalone, hands-on position with responsibility for managing and overseeing a substantial live loan arrears portfolio across multiple lending entities.

We are looking for an experienced credit control professional with a strong background in lending and collections, who has a thorough understanding of loan arrears, borrower management and the recovery of outstanding interest payments.

Key Responsibilities:

• Take full ownership of a live loan arrears portfolio, ensuring overdue interest payments are actively managed and collected.
• Lead collections activity, maintaining regular contact with borrowers and driving timely repayment of outstanding balances.
• Monitor arrears performance, identify emerging risks and proactively manage accounts showing signs of financial difficulty.
• Produce arrears reports, providing regular updates on portfolio performance.
• Maintain accurate loan account records, payment allocations, outstanding balances and interest calculations across multiple lending entities.
• Liaise with external solicitors in relation to distressed loans and recovery proceedings.
• Review and improve internal credit control and arrears management processes.
• Ensure accurate record-keeping and adherence to relevant regulatory requirements.

About You:

• Essential: Proven experience in credit control, collections or arrears management within a lending business.
• Strong understanding of loan servicing, interest collections, borrower arrears and debt recovery processes.
• Previous experience within bridging finance, specialist mortgages, property finance, development finance or another lending environment.
• Demonstrable experience managing a substantial portfolio of live loan accounts.
• Confident conducting outbound collections calls, negotiating repayments and managing challenging borrower conversations.

This is an excellent opportunity for an experienced Senior Credit Controller looking for a role with significant responsibility and ownership within a growing specialist finance business.

Fame Recruitment is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity and inclusion strategy.