Senior Credit Controller

Bidwells; Cambridgeshire and Peterborough; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Group bonus scheme

Pension up to 8% matched

28 days holiday + bank holidays

Birthday off

Job summary

Bidwells is seeking a Senior Credit Controller to join the Central Finance team in the UK. You will manage overdue debt collection, handle high-value accounts and build strong relationships with clients and internal stakeholders to ensure timely payments.

The role offers a hands-on path with potential to progress into team leadership as the function grows, working closely with the Finance Operations Director and supporting peers with guidance and best practices.

Qualifications

• Significant Credit Control experience in a fast-paced environment (property or professional services desirable).
• Proven track record of debt recovery results.
• Excellent communication, negotiation and relationship-building skills.
• Key stakeholder management experience.
• Strong organisational skills with multiple priorities.
• Good working knowledge of Excel and finance systems.
• Proactive mindset and willingness to contribute beyond day-to-day responsibilities.

Responsibilities

• Manage the collection of overdue debts across a diverse client portfolio.
• Take ownership of complex and high-value debtor accounts.
• Build relationships with clients and internal stakeholders for timely payments.
• Investigate and resolve disputed debts and issues.
• Issue debtor statements and maintain accurate collection records.
• Identify potential bad debt and provisions to minimise risk.
• Review and approve new client credit applications.
• Ensure cash receipts are allocated in NetSuite accurately.
• Support junior colleagues with guidance and sharing knowledge.
• Assist with process improvements and reporting for Credit Control.

Skills

Credit Control

Debt Recovery

Stakeholder Management

Excel

Finance Systems

Leadership Potential

Negotiation

Relationship Building

Tools

NetSuite

Job description

Senior Credit Controller

Looking for a credit control role where you can make a real impact and grow your career? Bidwells is seeking an experienced and proactive Senior Credit Controller to join our Central Finance team.

Bidwells is one of the UK's leading property consultancies, with over 600 employees across the UK. As our business continues to grow, this is a fantastic opportunity for an accomplished Credit Control professional who enjoys taking ownership, building strong stakeholder relationships and driving cash collection performance.

The initial focus is hands-on senior credit control, with a genuine opportunity to progress into team leadership as the function evolves and expands. Working closely with the Finance Operations Director, you'll act as a senior figure within the team, supporting colleagues, sharing best practice and driving high standards. As the team grows, you'll have the opportunity to take on formal management responsibility for two members of the Credit Control team - ideal for someone looking to develop their leadership career while remaining actively involved in day-to-day operations.

What you'll be doing

• Managing the collection of overdue debts across a diverse portfolio of clients and departments.
• Taking ownership of more complex and high-value debtor accounts.
• Building strong relationships with clients and internal stakeholders to ensure timely payment and issue resolution.
• Investigating and resolving disputed or problematic debts.
• Issuing debtor statements and maintaining accurate collection records.
• Identifying potential bad debt and credit note provisions, working with the Finance Operations Director to minimise risk.
• Reviewing and approving new client credit applications.
• Ensuring cash receipts are allocated accurately and efficiently within NetSuite.
• Supporting less experienced team members by sharing knowledge and providing informal guidance.
• Assisting with process improvements, reporting and projects that enhance the effectiveness of the Credit Control function.

About you

We're looking for an experienced Credit Controller who is ready to take on a more senior position and develop their leadership skills over time. You'll ideally have:

• Significant Credit Control experience within a fast-paced commercial environment (property or professional services desirable).
• A proven track record of delivering strong debt recovery results.
• Excellent communication, negotiation and relationship-building skills.
• Key stakeholder management experience.
• Strong organisational skills with the ability to manage multiple priorities.
• Good working knowledge of Excel and finance systems.
• A proactive mindset and a desire to contribute beyond your day-to-day responsibilities.
• The confidence to support and mentor colleagues, with an interest in future people management opportunities.

Why Bidwells?

This is more than a traditional Credit Control role. You'll join a successful, growing business where you'll be trusted to take ownership, influence outcomes and play an important role in the continued success of the Finance team - establishing yourself as a senior member today, while building towards future leadership and management responsibilities.

What's in it for you

• Competitive salary: we recognise and reward talent with a generous salary and group bonus scheme. As a Real Living Wage employer, we're committed to fair pay that reflects the true cost of living.
• Comprehensive benefits: up to 8% matched pension, 28 days holiday (+ bank holidays) as a minimum, your birthday off work, a wellness day, paid sabbaticals, private medical cover, medicash plan, lifestyle discounts and perks, and more.
• Professional development: continuous learning, study support and promotion opportunities.
• Innovative culture: be part of a forward-thinking team at the forefront of industry trends.
• Family friendly: enhanced family leave policies to support those close to you.
• Work-life balance: we value your wellbeing and offer agile working to support it.

Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.

Department: Group Operations
Contract type: Permanent
Hours: 37
Salary: DOE
Benefits: Competitive
REF-230709