Senior Credit Controller

Clearwater People Solutions; Bristol; On-site; GBP 33,000 - 38,000; Full time

Job summary

A growing company in Bristol is seeking a Senior Credit Controller to manage credit control operations and lead a small team. This role emphasizes process improvement, debt collection, and customer query resolution, offering £33,000 to £38,000 based on experience.

Qualifications

• Experience managing a small team.
• Strong lead experience in credit control.
• Previous involvement in process implementation/improvement.
• Understanding of litigation/small claims court processes.

Responsibilities

• 70% credit control duties including debt collection and resolving queries.
• 30% process improvement and implementation.
• Coaching 5 direct reports and ensuring best practices.

Skills

Team Management

Credit Control

Process Improvement

Litigation Understanding

Job description

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We are supporting a growing company to support with the recruitment of a Senior Credit Controller.
This role is based in Bristol and is paying £33,000 - £38,000 depending on experience.
To be successful in this role you must have experience managing a team and implementing processes.

Key Responsibilities for the Senior Credit Controller:
- 70% credit control duties including approving late fee applications, collecting over due debts, resolving customer queries
- 30% process improvement and implementation, working to standardise all processes
- Supporting and coaching 5 direct reports, ensuring they are following best practises
- Performing root cause analysis to understand where there are any gaps in processes
- Reduce backlog of overdue payments

Key Skills for the Senior Credit Controller:
- Experience managing a small team
- Strong experience as a lead within a credit control setting
- Previous experience with process implementation/improvement
- Understanding on litigation/ small claims court trigger points

Please apply as directed!