Senior Corporate Case Manager

Together; Cheadle; On-site; GBP 50,000 - 80,000; Full time

Job summary

Together in the United Kingdom is seeking a Corporate Lending Case Manager to oversee cases from application through to drawdown, collaborating with Underwriters, Sales Teams, Brokers, Customers and external partners to ensure timely progress and a high standard of service.

You will coordinate with internal teams, monitor pipelines, and maintain compliant documentation while driving improvements and delivering excellent customer experiences.

Qualifications

• Experience in corporate lending, loan operations, or case management in a financial lender.
• Familiarity with corporate loan products, credit analysis, and lending processes.
• Strong attention to detail and accuracy in managing loan documentation.
• Strong understanding of banking regulations and compliance requirements.
• Exceptional interpersonal skills to communicate with customers, brokers, colleagues and stakeholders.
• Ability to handle multiple cases simultaneously and meet tight deadlines.
• Proficient in both CRM and loan operating systems.
• Problem-solving skills with a proactive approach to managing issues and delays.

Responsibilities

• Manage corporate lending cases from application through to completion and drawdown
• Act as the main point of contact for customers, brokers, and stakeholders, providing excellent service and regular updates
• Coordinate with Underwriters, Sales Teams, Portfolio Managers, Solicitors, and Valuers to progress applications efficiently
• Monitor case pipelines, manage timelines, resolve issues, and escalate risks where required
• Ensure all documentation is accurate, compliant, and completed in line with lending and regulatory requirements
• Support loan offers, valuations, legal processes, and completion activities
• Produce MI reporting, maintain accurate records, and identify opportunities to improve processes
• Provide coaching and support to the wider team

Skills

Corporate lending

Case management

Credit analysis

Regulatory compliance

Customer communication

CRM systems

Loan operating systems

Tools

CRM software

Loan operating systems

Job description

As a Corporate Lending Case Manager, you will manage corporate lending cases from application through to loan completion and drawdown. Working closely with Underwriters, Sales Teams, Brokers, Customers, and external partners, you'll ensure applications progress efficiently while delivering an excellent customer experience.

Responsibilities

• Manage corporate lending cases from application through to completion and drawdown
• Act as the main point of contact for customers, brokers, and stakeholders, providing excellent service and regular updates
• Coordinate with Underwriters, Sales Teams, Portfolio Managers, Solicitors, and Valuers to progress applications efficiently
• Monitor case pipelines, manage timelines, resolve issues, and escalat[e] risks where required
• Ensure all documentation is accurate, compliant, and completed in line with lending and regulatory requirements
• Support loan offers, valuations, legal processes, and completion activities
• Produce MI reporting, maintain accurate records, and identify opportunities to improve processes
• Provide coaching and support to the wider team

Essential

• Experience in corporate lending, loan operations, or case management in a financial lender
• Familiarity with corporate loan products, credit analysis, and lending processes
• Strong attention to detail and accuracy in managing loan documentation
• Strong understanding of banking regulations and compliance requirements
• Exceptional interpersonal skills to ensure smooth communication with customers, brokers, colleagues and stakeholders
• Ability to handle multiple cases simultaneously and meet tight deadlines
• Proficient in both CRM and loan operating systems
• Problem-solving skills with a proactive approach to managing issues and delays

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference - we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.