Senior Corporate Actions Operations Leader

Bruin; Manchester; On-site; GBP 70,000 - 120,000; Full time

Job summary

Qualifications

• Experience in financial services operations and corporate actions.
• Proven ability to lead teams and deliver performance outcomes.
• Strong collaboration and stakeholder management.
• Experience managing KRIs and conducting performance reviews.
• Proactive process improvement and efficiency improvements.
• Interest in AI-driven solutions to enhance service delivery.
• Advanced degree or professional finance/business certs are advantageous.

Responsibilities

• Lead and manage corporate actions operations while meeting service standards and regulatory requirements.
• Foster continuous improvement, operational excellence, and accountability across the team.
• Develop strategies to enhance client service delivery through best practice and innovation.
• Collaborate with cross-functional teams to streamline processes and improve operational efficiency.
• Act as primary contact for key clients, managing relationships professionally.
• Monitor performance metrics and implement corrective actions to improve service quality and client satisfaction.
• Ensure compliance with internal policies, risk frameworks, and regulatory obligations.
• Support employee development through coaching, inclusion, and continuous learning initiatives.
• Lead performance management activities, including annual reviews and oversight of departmental KRIs.

Skills

Financial services ops

Corporate actions

People management

Stakeholder management

Performance reviews

Process improvement

AI-driven solutions

Education

Advanced degree in finance

Professional certifications in finance

Job description