Senior Core Account Solution Engineer, NGO

Salesforce, Inc..; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing the efficiency of nonprofit organizations. As a Solution Engineer, you'll act as a trusted advisor, leveraging Salesforce's power to shape strategies and uncover customer needs. This role involves delivering impactful demos, managing multiple projects, and supporting customer events to drive innovation. Ideal candidates are passionate about nonprofits and technology, possess strong problem-solving skills, and thrive in fast-paced environments. This is a unique opportunity to make a meaningful impact while working with a dynamic team committed to customer success.

Qualifications

• Background in non-profit management and operational roles.
• Experience with Salesforce technology and enterprise technology sales.

Responsibilities

• Deliver customized demos highlighting business value.
• Support customer-facing events to drive pipeline growth.

Skills

Strategic Thinking

Salesforce Technology

Problem Solving

Communication Skills

Time Management

Education

Experience in Non-Profit Management

Salesforce Certifications (Admin 201, Nonprofit Cloud Consultant)

Tools

Salesforce Clouds

AI Tools

Job description

Salesforce for Nonprofits is committed to and focused on increasing the innovation and efficiency of nonprofit organisations. The more missions we support, the more we invest back into communities, creating a cycle of good. We’re looking for exceptional candidates to join our Solution Engineering team within Salesforce for Nonprofits.

As a Solution Engineer, you’ll act as a trusted advisor to customers across EMEA — demonstrating Salesforce’s power, shaping go-to-market strategies, and creating assets to support the broader team. You'll uncover customer needs, map them to Salesforce solutions, and help lead account teams to drive opportunities to success.

• Deliver customized, story-driven demos that highlight business value and solution advantages.

• Research and develop technical perspectives aligned with industry trends and customer goals.
  Present Salesforce value and benefits to both technical and executive audiences.

• Support customer-facing events to help drive pipeline growth, marketing activities and deliver customer innovation presentations.

• Complete training and certifications to stay current and effective.

• Set and achieve quarterly and annual goals with your manager.

• Manage multiple projects effectively in a fast-paced, high-energy environment.

• Support RFP/RFI processes by coordinating responses and contributing to executive summaries.

Required Experience:

If you’re passionate about nonprofits and technology, think strategically, and are committed to customer success, this role could be a great fit for you.

• The ideal candidate has a background and passion in non-profit management and operational roles, salesforce technology and/or enterprise technology sales.

• Salesforce platform experience (pre-sales, implementation, or post-sales) is a plus.

• Ability to thrive in a fast-paced, team-selling environment.

• Skilled at solving business and technical problems across all levels. Naturally curious, problem-solver, quick learner, and highly self-motivated.

• Strong critical thinking, strategic vision, and communication skills.

• Excellent time management, prioritization, and collaboration skills.

• Ability to travel domestically and internationally

Preferred Qualifications:

• Experience with Salesforce Clouds, AI, Agentforce

• Salesforce certifications; Admin 201 and Nonprofit Cloud Consultant certifications

• Pre-sales selling, consulting or professional services experience.

• Languages: French and / or Spanish strongly preferred.