Core Account Solution Engineer, NGO

Salesforce, Inc.; London; On-site; GBP 45,000 - 90,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing the efficiency of nonprofits. As a Solution Engineer, you'll leverage Salesforce's powerful tools to support nonprofits across EMEA by delivering tailored demos and strategic insights. You'll act as a trusted advisor, helping organizations maximize their impact through innovative technology. If you're passionate about making a difference and have a knack for problem-solving in a dynamic environment, this role offers an exciting opportunity to contribute to meaningful missions while growing within a vibrant team.

Qualifications

• Experience in non-profit management and operational roles is essential.
• Salesforce platform experience is a plus, especially in pre-sales.

Responsibilities

• Deliver customized demos showcasing business value and solutions.
• Support customer events and manage multiple projects effectively.

Skills

Salesforce technology

Non-profit management

Strategic vision

Communication skills

Time management

Problem-solving

Education

Salesforce certifications

Bachelor's degree in relevant field

Tools

Salesforce Clouds

AI technologies

Job description

Salesforce for Nonprofits is committed to and focused on increasing the innovation and efficiency of nonprofit organisations. The more missions we support, the more we invest back into communities, creating a cycle of good. We’re looking for exceptional candidates to join our Solution Engineering team within Salesforce for Nonprofits.

As a Solution Engineer, you’ll act as a trusted advisor to customers across EMEA — demonstrating Salesforce’s power, shaping go-to-market strategies, and creating assets to support the broader team. You'll uncover customer needs, map them to Salesforce solutions, and help lead account teams to drive opportunities to success.

• Deliver customized, story-driven demos that highlight business value and solution advantages.

• Research and develop technical perspectives aligned with industry trends and customer goals.
  Present Salesforce value and benefits to both technical and executive audiences.

• Support customer-facing events to help drive pipeline growth, marketing activities and deliver customer innovation presentations.

• Complete training and certifications to stay current and effective.

• Set and achieve quarterly and annual goals with your manager.

• Manage multiple projects effectively in a fast-paced, high-energy environment.

• Support RFP/RFI processes by coordinating responses and contributing to executive summaries.

Required Experience:

If you’re passionate about nonprofits and technology, think strategically, and are committed to customer success, this role could be a great fit for you.

• The ideal candidate has a background and passion in non-profit management and operational roles, salesforce technology and/or enterprise technology sales.

• Salesforce platform experience (pre-sales, implementation, or post-sales) is a plus.

• Ability to thrive in a fast-paced, team-selling environment.

• Skilled at solving business and technical problems across all levels. Naturally curious, problem-solver, quick learner, and highly self-motivated.

• Strong critical thinking, strategic vision, and communication skills.

• Excellent time management, prioritization, and collaboration skills.

• Ability to travel domestically and internationally

Preferred Qualifications:

• Experience with Salesforce Clouds, AI, Agentforce

• Salesforce certifications; Admin 201 and Nonprofit Cloud Consultant certifications

• Pre-sales selling, consulting or professional services experience.

• Languages: French and / or Spanish strongly preferred.