Senior Contracts Officer

Swindon Town Community Mutual Ltd; Swindon; Hybrid; GBP 34,000 - 41,000; Full time

Benefits offered by this job

WFH Mondays

Office Tue-Fri

Job summary

Swindon Borough Council is seeking a Senior Contracts Officer to manage a portfolio of contracts across housing and corporate property services, ensuring value for money and robust administration. You will monitor performance, handle payments, valuations and contract variations, and support audit trails for sound decisions.

Reporting to the Service Manager, you’ll build relationships with suppliers, support renewals, and drive improvements while maintaining high standards of governance and

Qualifications

• Experience in contract management and contract administration, ideally within a public sector or property-related environment.
• Familiar with processing valuations, payment certificates and contract documentation.
• Ability to manage multiple contracts while interpreting contractual terms.
• Strong organisational, analytical and communication skills.
• Structured, proactive approach and confidence working collaboratively with technical and administrative colleagues to manage performance, cost and risk.
• Ability to travel throughout the Borough and access to a car to make regular site visits and attend meetings.
• A degree-level qualification or equivalent experience is desirable.

Responsibilities

• Manage a portfolio of contracts, monitoring performance against agreed standards and KPIs.
• Identify risks and issues and take timely action to ensure contracts are delivered as intended.
• Coordinate contract activity and oversee core administration processes, including processing payment certificates, valuations, variations and contract instructions.
• Support financial control by checking costs, validating claims and maintaining audit trails.
• Build effective working relationships across the service and with suppliers; support renewals or terminations as required.
• Help ensure services remain resilient, well governed and customer focused; drive accountability and continuous improvement.

Skills

Contract management

Contract administration

Organisational skills

Analytical skills

Communication skills

Cost and risk management

Travel to sites

Education

Degree-level qualification or equivalent

Job description

Senior Contracts Officer

Ref: 174374-2

Salary: £37,563 p.a. plus benefits

37 hours per week

WFH Mondays, Office days Tue-Fri

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Housing and Corporate Repairs sit at the heart of people’s everyday lives, and we’re on a improvement journey to transform how we deliver for our residents. Our ambition is clear: to provide outstanding customer service, deliver value for money, and build modern, responsive services centred around residents’ needs.

It’s an exciting time to join us. We’re investing heavily, embracing innovation, and empowering our teams to make a real difference.

This role plays an important part in ensuring the Council’s contracts are managed effectively and deliver value for money across housing and corporate property services. Reporting to the Service Manager or Service Lead, you will undertake day‑to‑day contract management and contract administration functions, supporting the full contract lifecycle from mobilisation through delivery, review and close‑out.

You will manage a portfolio of contracts, monitoring performance against agreed standards and KPIs, identifying risks and issues, and taking timely action to ensure contracts are delivered as intended. Working closely with technical officers, contract designers and contract administrators, you will coordinate contract activity and oversee core administration processes, including processing payment certificates, valuations, variations and contract instructions, and ensuring accurate records are maintained. You will support financial control by checking costs, validating claims and maintaining clear audit trails to support sound decision‑making.

Alongside contract delivery, you will build effective working relationships across the service and with suppliers, support contract renewals or terminations where required and help ensure services remain resilient, well governed and customer focused. You will play a key role in embedding a culture of accountability, transparency and continuous improvement across contract management and administration activity.

What You’ll Need

You’ll need to show in your application that you meet the following criteria:

• Experience in contract management and contract administration, ideally within a public sector or property‑related environment.
• Familiar with processing valuations, payment certificates and contract documentation.
• Ability to manage multiple contracts while interpreting contractual terms.
• Strong organisational, analytical and communication skills.
• Structured, proactive approach and confidence working collaboratively with technical and administrative colleagues to manage performance, cost and risk.
• Ability to travel throughout the Borough and access to a car to make regular site visits and attend meetings.

A degree‑level qualification or equivalent experience is desirable.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer‑facing role”).

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re‑vitalised Swindon together. And you’ll be proud to say it was made better with you.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

For further information about the role please contact Andrea Lomax, Service Manager – Planned Maintenance, at [e-mail] or Michael Whelan, Service Lead, at [e-mail]

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.

If you are experiencing technical issues submitting your application, please email [e-mail]

Closing date: 20 November 2026

Interview date: 25 November 2026