Senior Contracts Manager

Artic Building Services Limited; Dartford; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Contracts Manager to join their dynamic team in Dartford. This full-time hybrid role offers the opportunity to oversee critical contracts and engage with high-profile clients while ensuring compliance and operational excellence. The ideal candidate will bring over 10 years of experience in Facilities Management, showcasing a proven track record in managing substantial contracts and delivering exceptional service. With a focus on organic growth and individual development, this role promises a rewarding environment where your expertise will directly contribute to the success of the organization. If you're ready to take on a challenging yet fulfilling position, this is the perfect opportunity for you.

Qualifications

• 10+ years managing high-profile contracts with financial responsibility.
• Experience in Facilities Management and contract law understanding.

Responsibilities

• Oversee contract negotiations and compliance management.
• Develop client relationships for contract retention and growth.
• Ensure safety and quality standards are met on all works.

Skills

HVAC estimation

KPI reporting

P&L management

Leadership

Mechanical concepts communication

Organizational skills

Attention to detail

Written and oral communication

Results-driven work ethic

Multi-tasking

Computer skills

Service and Maintenance experience

Commercial awareness

Client relationship management

Quality assurance inspections

Education

Industry recognized HVAC qualifications

Tools

CAFM technology

MS Word

MS Excel

Job description

Due to continual growth within our Facilities Division, we have a new opportunity to join our Critical Team, reporting directly to our Managing Directors. If you have experience working with Bluechip clients, have a flair for thinking outside the box, looking for new revenue streams, and have a can-do attitude, then feel free to drop me a message for further information.

Company Description

Artic Building Services Limited has provided bespoke Facilities Management services for over 25 years. The company's core strength is providing industry-leading technical and engineering hard FM solutions in commercial and acute environments. Artic focuses on achieving organic growth and individual development while providing top-notch engineering services to clients.

Role Description

This is a full-time hybrid role for a Senior Contracts Manager at Artic Building Services Limited. The Senior Contracts Manager will oversee contract negotiations, manage contract compliance, and ensure effective communication with clients and stakeholders. This role is based in our Head Office in Dartford but allows some remote work.

Minimum Requirements

Candidates must have 10 years’ experience managing high-profile acute portfolio contracts up to £2m in value taking overall contractual, operational and financial responsibility.

Core Skills

• Ability to accurately estimate HVAC work.
• Proven history of delivering robust performance and KPI reporting to clients.
• Proven track record of managing account P&L for multiple contracts.
• Ability to lead and foster a positive working environment.
• Ability to understand and communicate basic mechanical concepts.
• Solid organisational and time management skills.
• Strong attention to detail.
• Strong written and oral communication skills.
• Strong work ethic - results-driven.
• Ability to multi-task job responsibilities.
• Computer skills including MS Word, Excel, CAFM.
• Experience working within a challenging Service + Maintenance related environment.
• Commercially astute, driven and a self-starter.
• Ability to meet and exceed required Performance and Commercial targets.
• Demonstrate consistent excellent standards of due diligence.
• Adaptable to a variety of work and contract demands.
• Adept in providing solutions to client needs.
• Industry or HVAC experience & qualifications would be an advantage.
• Able to prioritise and multi-task to a high level.
• Be expected to support with all issues concerning projects, service and maintenance matters.

Job Duties

• Ensure assigned contracts are provided the existing/needed operational and technical standard of service delivery.
• Ensure all works on site are delivered safely with all H&S company protocols adhered to.
• Ensure that contracts are operated per the company’s procedures and work instructions.
• Responsible for the management and reporting of budgets and their expenditure.
• Ensure all works/records/compliance data are kept UTD on site and in the back office.
• Operate within financial budget constraints providing services which are cost effective.
• Overall responsibility for process and site conduct on your contracts.
• Develop operating procedures and policies to achieve best working practices.
• To meet all key performance and management indicators.
• Responsible for developing client relationships to ensure retention of contracts and future opportunities.
• Ability to provide detailed quotes on contract plant/services.
• Responsible for the undertaking of quality assurance inspections on all works delivered.
• Self-audit and gain support to review weekly, all core Company CAFM reports.
• Attend monthly contract review meetings if required.
• Provide technical and admin support to the client and Artic support staff.

Qualifications/Experience

• Contract Negotiation, Compliance Management, and Stakeholder Communication skills.
• Experience in managing complex contracts in the Facilities Management industry.
• Understanding of legal duties and contract law.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Experience with CAFM technology is a plus.
• Industry recognised HVAC qualification(s).

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Facilities Services