Senior Contract Manager

Mears Group; Coatbridge; Hybrid; GBP 48,000 - 59,000; Full time

Benefits offered by this job

Car allowance

Great company benefits

Job summary

Mears Group is seeking a Senior Contract Manager to oversee contract delivery in the North Lanarkshire area from the Coatbridge branch. The role requires leadership of a qualified team and responsibility for day-to-day service delivery on Commercial and Housing contracts.

You will manage budgets, programme timelines and health & safety compliance, while driving customer satisfaction and reporting to senior management. Strong people skills and a track record in contract management are essential.

Qualifications

• Construction background and contract management experience.
• Proven track record of commercial and performance management.
• Ability to manage multiple sites and contracts.
• Strong people skills and customer-focused approach.
• Experience with safety, quality and cost-control standards.

Responsibilities

• Lead a team delivering on Commercial and Housing contracts.
• Oversee day-to-day contract service delivery at local branch level.
• Support the General Manager on capital & programmed works.
• Ensure compliance with health & safety, budgets and cost controls.
• Produce updates on budget, cash flow and work programmes; report to stakeholders.
• Cultivate a positive, customer-focused culture across the team.
• Coach and develop staff performance and manage employee relations.

Skills

Contract management

Team leadership

Commercial performance

Multi-site oversight

People skills

Customer focus

Job description

Annual salary: up to £53,742.24 Senior Contract Manager Location: Coatbridge Contract Type: Full-time 08.00-4.30 Monday to Friday Salary: £53,742.24, plus £4,800 Car Allowance and great company benefits.

We are looking for a strong and dedicated Senior Contract Manager to join our team and oversee the works in the North Lanarkshire area, ensuring that no work is left unturned or delayed. Mears have continued investment in the North Lanarkshire community for the long-term. We have a commitment to deliver excellent services to residents, whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way. Our ambition is to be recognised as the most trusted, large private provider, working with the public sector. Our approach prioritises where we can have the greatest impact and supports a culture that fully integrates sustainability and purpose beyond profit. This is underlined by our strategy, which through robust, ethical and transparent practices is built upon.

About the role:

• As a Senior Contract Manager will be responsible for a team of highly qualified and dedicated staff ensuring top levels of work are provided on our Commercial and Housing contracts.
• The successful Senior Contract Manager will be responsible for the day-to-day management of contract service delivery at local branch level.
• Supporting the General Manger on delivery of high quality capital & programmed works.
• Ensuring teams operate to Mears defined branch standards and deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment.
• Management of all aspects of operational and commercial delivery.
• Managing works to programme time frames, producing project updates relating to budget, cash flow, work programmes and health & safety.
• Ensure compliancy and adherence to health & safety regulations at all times.
• Demonstrate, maintain and monitor the company’s commitment to best practice.
• Adherence to and completion of company & client reporting protocols with required timescales.
• Cultivate a positive, customer focused culture that is instilled and promoted across all work.
• Ensure attainment of high levels of customer satisfaction in delivery and achieving contractual KPI targets.
• Manage employees’ performance, coach and develop individuals in their roles.
• Cultivate a strong working relationship with client, service users and local communities.

Key Criteria:

• Construction Background
• Contract Management / Supervisory Experience
• Proven track record of commercial and performance management.
• Ability to manage multiple sites & contracts.
• Proven track record of working in a customer focused environment.
• Experience of contract/project management including:
• Motivating & inspiring a diverse workforce
• Strong people skills – working with different backgrounds
• Awareness of the industry and client
• Different work types

Benefits:

• Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless
• Excellent training and development opportunities
• 25 days holiday entitlement along with bank holidays.
• Access to employee support and wellbeing services
• Mears offer a company pension, life insurance and share scheme
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive,

we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant,

and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates.

This is to ensure we are committed to improving social mobility.

We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds.

These questions are optional and will not impact your ability to apply.

We are the people behind the smile!

At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve.

We do this by improving homes, improving communities and improving lives.

We are proud of our business and the opportunities we provide to colleagues working across the UK.

Our Values - Customers / Innovation / Teamwork / Responsibility