Senior Continuous Improvement Manager

King's College London; London; On-site; GBP 53,000 - 63,000; Full time

Job summary

An established industry player is seeking a Senior Continuous Improvement Manager to lead transformative initiatives within a dynamic environment. This role focuses on enhancing operational efficiency through methodologies such as Lean and Six Sigma. You will mentor staff, collaborate with various departments, and promote a culture of continuous improvement across the organization. This is a fantastic opportunity for a results-driven professional eager to make a significant impact in a prestigious institution. Join a dedicated team committed to excellence and innovation in higher education.

Qualifications

• Degree-level education or equivalent experience required.
• Green or Black Belt in Lean Six Sigma is essential.

Responsibilities

• Lead process improvement programmes applying CI methodologies.
• Train staff in CI practices and foster a CI community.

Skills

Lean Six Sigma

Agile

Stakeholder Management

Interpersonal Skills

Education

Degree-level Education

Job description

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About Us

The Senior Continuous Improvement Manager role sits within the Transformation Office Directorate, reporting into the Head of Continuous Improvement. The Transformation Office supports the university's senior leadership in strategy execution, delivering transformation initiatives, and driving sustainable improvements.

About The Role

As a Senior CI Manager, you will lead process improvement programmes, applying CI methodologies to identify root causes, reduce inefficiencies, and eliminate waste. You will train staff in CI practices like lean, Six Sigma, Agile, and more, tailoring content for higher education. Mentoring and coaching across Kings, supporting CI development, and promoting a continuous improvement mindset are key responsibilities. You will collaborate with faculty and functional leaders to prioritize and deliver CI projects, facilitate workshops, and foster a CI community. Additionally, you will support wider Transformation Office initiatives and advocate for the CI function across Kings.

• This is a full-time position (35 hours/week) with an indefinite contract.

About You

To succeed, candidates should have:

• Degree-level education or equivalent experience
• Green or Black Belt in Lean Six Sigma
• Proven success as a change agent, results-oriented
• Customer-focused mindset
• Strong stakeholder management and relationship-building skills
• Interpersonal skills, tact, diplomacy, perseverance
• Experience in training, facilitation, and engagement events

Desirable Criteria

Experience in higher education or related sectors and understanding of the sector context.

Additional Information

Full details are in the Job Description document accessible after clicking “Apply Now”. Please submit your CV and a supporting statement addressing the essential criteria. Strong candidates may be assessed against desirable criteria. Interviews are expected at the end of May 2025.

Salary: £53,149 - £62,422 per annum, including London Weighting Allowance.

Job ID: 113725

Close Date: 09-May-2025

Contact: Marie Esposito, Head of Continuous Improvement, [e-mail]