Senior Content Designer - 12 Months FTC Maternity Cover

Flo Health Inc.; London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An innovative health technology company is seeking a Senior Content Designer to join their dynamic team. This role focuses on creating user-centric content that empowers women and enhances their health understanding. As part of a rapidly growing organization, you will collaborate with product designers, UX researchers, and data analysts to deliver exceptional user experiences. The ideal candidate will have a passion for content design, a knack for simplifying complex concepts, and a commitment to advocating for user needs. Join a mission-driven team that values creativity, inclusivity, and continuous improvement in a fast-paced environment.

Benefits

Flexible working environment

Company equity grants

Paid holiday and sick leave

Workations

Six months paid maternity leave

Career growth and learning resources

Annual salary reviews

Unlimited free premium subscriptions

Qualifications

• Expertise in Content Design with a strong attention to detail.
• Experience in collaborative design with product teams.

Responsibilities

• Design user-centric content to empower women and improve health understanding.
• Collaborate with cross-functional teams to enhance user experience.

Skills

Content Design expertise

Communication skills

Collaboration with product designers

User-centered design

Data-driven insights

Education

Relevant degree or equivalent experience

Tools

Collaborative design tools

Job description

Senior Content Designer - 12 Months FTC Maternity Cover

London

We’re very proud of our achievements:

In July, we secured a $200M investment led by General Atlantic to help revolutionise women’s health, and became the first purely digital consumer women’s health app to achieve unicorn status! We’ve had 380M+ downloads, have almost 70M monthly users, are #1 by installs in the iOS Health category, hit 4.9 stars on the App Store (3M+ reviews), are backed by 9 VCs, had a 40% revenue increase last year, and topped a valuation of $1B.

We’re a growing, ambitious HealthTech business building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.

Now, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.

The Job

This is an exciting time to join Flo - we’ve just reached an incredible milestone of 65 million monthly active users, growing by over 5 million in Q1 alone! If you love designing user-centric content that promotes growth, we want to hear from you!

It’s an exciting period of growth for the company. That’s why we need someone who sees the product through our users’ eyes, manages business needs, and will champion the importance of Content Design as an essential part of a product team. Someone who can bring creativity and clarity to every touchpoint and can turn complex concepts into something simple, human, and engaging.

You’re an exceptional Content Designer with an interest in health technology that solves real-world user problems as well as designing experiments that boost metrics. You can flex between prototyping new products, designing end-to-end experiences and creating compelling microcopy such as feature overviews, error messages and pushes.

You’re comfortable coming up with solutions and new processes, challenging ways of working while also listening in order to understand and serve business needs.

You’re comfortable and thrive in a fast-paced, growth-focussed environment.

You’re confident explaining your hypotheses and the process behind your decisions.

You’re happy to run workshops, crits, and reviews to not only improve your own work but the work of other content designers as well.

You lead by example - sharing work and critiquing others based on business needs, user needs and best practices.

You collaborate well with Product Management, Product Design, Analysts, Research, Engineering etc.

You’re a strong planner who thrives on variety and a fast-paced environment.

You’re comfortable feeding into planning and prioritisation both on your product team and on the Content Design team.

You continually seek opportunities to help improve the business, experience, workflows or process.

You have a passion for Content Design and the value it brings to the design process.

Your Experience

Must have:

• Content Design expertise and attention to detail.
• Experience co-designing with product designers in collaborative tools.
• Brilliant communication skills – with the ability to influence others and advocate for Content Design at all levels — from product designers to product managers to senior stakeholders.
• A portfolio that demonstrates impact.

What you'll be doing

You'll be responsible for:

• Empowering women, girls, and people who menstruate to better understand their bodies and be on top of their health through exceptional content design.
• Advocating for Content Design both on your team and in the wider community.
• Proactively seeking areas for improvement, working with all content disciplines and across other product streams to find solutions.
• Working closely with Localisation to ensure messaging and tone of voice is kept consistent and makes sense across different markets.
• Evangeling for human-centred design, readability, accessibility and creativity.
• Help other Content Designers develop their skills, by sharing best practice, collaboration, and training.
• Collaborating closely with Product designers to co-design and create concepts that aim to improve our users experience.
• Collaborating closely with UX researchers and data analysts and using data-driven insights to design exceptional user-centered experiences that meet the needs of our users and drive business success.
• Supporting product managers and design leads to shape initiatives and define the roadmap.
• Evolving design concepts and user journeys from early-stage prototypes to high-fidelity mock-ups.
• Conducting heuristic evaluation of current end-to-end experience to identify areas for improvement and optimisation.
• Running workshops, crits, and ideation sessions.

Reward

On top of competitive salaries, Flo's employees have access to:

• A flexible working environment with the opportunity to come into the office and work from home.
• Company equity grants through Flo’s Employee Share Option Plan (ESOP).
• Paid holiday and sick leave.
• Fully paid female health and sick leave, in addition to holiday and regular sick leave.
• Workations - an opportunity to work abroad for two months a year.
• Six months paid maternity leave, and one month paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents.
• Career growth, progression, and learning development resources.
• Annual salary reviews.
• Unlimited free premium Flo subscriptions.
• A whole host of other benefits (health/pension/social schemes).

Our Culture

We’re problem solvers, we’re adaptable, we’re empathy driven and results led. People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do.

Diversity, Equity and Inclusion

The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence.