Senior Community Care Lead - Complex Home Care

OneCall24 Limited; Chelmsford; On-site; GBP 35,000 - 45,000; Full time

Job summary

OneCall24 Healthcare in Chelmsford is seeking a Community Care Lead to provide operational leadership to care teams and oversee client care packages, ensuring services are delivered safely and to a high standard.

You will collaborate with clinical, scheduling and compliance teams, develop staff, monitor quality, and build strong relationships with clients and commissioners while traveling as required.

Qualifications

• Minimum 1 year's experience in care coordination and a senior or supervisory role.
• Experience in complex care, supported living, or similar environments.
• Knowledge of safeguarding, regulatory standards, and care delivery.

Responsibilities

• Lead, support, and develop care staff through supervision, appraisals, and ongoing guidance.
• Oversee client care plans, assessments, quality reviews, and service delivery.
• Support workforce planning, rota management, and staff engagement.
• Promote safeguarding, compliance, and best practice across the service.
• Build relationships with clients, families, multidisciplinary teams, and commissioners.

Skills

Leadership

Communication

Organisation

People management

Travel flexibility

Job description

OneCall24 Healthcare in Chelmsford is seeking a Community Care Lead to provide operational leadership to care teams and oversee client care packages, ensuring services are delivered safely and to a high standard.

You will collaborate with clinical, scheduling and compliance teams, develop staff, monitor quality, and build strong relationships with clients and commissioners while traveling as required.