Senior Commissioning Manager

Gloucestershire County Council; Gloucester; Híbrido; GBP 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Local Government Pension Scheme

Annual leave 30.5 days

Employee Assistance Programme (EAP)

Cycle to Work scheme

Staff discount scheme

Descripción de la vacante

Gloucestershire County Council is seeking a confident and commercially minded Senior Commissioning Manager to lead the Adult Social Care Contracts Team. You will oversee a diverse portfolio of contracts, ensuring strong supplier performance, contractual compliance and value for money while driving data quality and performance insight.

Hybrid working is available to balance service needs and staff flexibility.

Formación

• Significant leadership and management experience, with a strong track record of leading teams and improving ways of working.
• Experience managing complex contractual arrangements and large service portfolios.
• Understanding of contract management frameworks, governance and assurance.
• Experience using contract management or commissioning systems, performance data and dashboards to support oversight and decision-making.
• Strong negotiation, influencing and stakeholder management skills.
• Experience managing financial and contractual risk while delivering value for money.

Responsabilidades

• Provide strong day-to-day leadership, line management and development for the Contracts Team.
• Lead a diverse portfolio covering regulated care and support services and other commissioning requirements.
• Maintain contract compliance and performance in line with the Contract Management Framework.
• Ensure contract activity, risks and actions are recorded across key systems.
• Lead the implementation and use of dashboards to strengthen data quality and insight.
• Coordinate complex issues across multiple teams (commissioning, brokerage, QA, finance, legal).
• Lead negotiations, contract reviews and variations.
• Provide strategic oversight of risk, improvements and service sustainability.
• Ensure governance, assurance and reporting are consistently applied.
• Support procurement, mobilisation and implementation of new services.

Conocimientos

Leadership & people management

Contract management

Negotiation

Stakeholder management

Data analysis & dashboards

Risk management

Commercial awareness

Procurement experience

Governance

Herramientas

Contract management systems

Dashboards / data analytics tools

Finance systems

Descripción del empleo

Gloucestershire County Council is seeking a confident and commercially minded Senior Commissioning Manager to lead our Adult Social Care Contracts Team, overseeing a diverse portfolio of contracts that underpin the delivery of care, support and wider Adult Social Care services. This is a senior, hands‑on leadership role combining strategic oversight with effective day‑to‑day management of the Contracts Team. You will ensure strong supplier and provider performance, contractual compliance and risk management in line with our Contract Management Framework, while improving data quality, systems use and performance insight. Working across commissioning, brokerage, quality assurance, finance, legal services and operational teams, as well as with suppliers and regulated providers, you will ensure contract activity supports effective service delivery, value for money and wider strategic priorities. You will also develop robust, future‑ready processes and governance as the organisation prepares for Local Government Reorganisation. As Senior Commissioning Manager (Contracts), you will lead and develop the Contracts Team and provide strategic oversight of a diverse portfolio of complex contractual arrangements. You will set clear expectations, strengthen accountability and ensure contract management is consistent, evidence‑led and focused on quality, value and outcomes for residents.

• Provide strong day‑to‑day leadership, line management and development for the Contracts Team, including supervision, one‑to‑one meetings, team meetings and performance management.
• Lead a significant and diverse portfolio covering regulated care and support services, together with other commissioned services and requirements that support Adult Social Care delivery.
• Maintain a strong focus on supplier and provider performance and contractual compliance in line with the Contract Management Framework.
• Ensure contract activity, decisions, risks and actions are accurately recorded and managed across key systems.
• Lead the implementation and effective use of dashboards, strengthening data quality, system alignment and performance insight.
• Triage and coordinate complex contractual, supplier or provider issues across commissioning, brokerage, quality assurance, operational, finance and legal teams.
• Lead negotiations, contract reviews, variations and commercial discussions.
• Provide strategic oversight of contractual risk, improvement activity and the sustainability of key services and markets.
• Ensure robust governance, assurance and reporting arrangements are consistently applied and support future organisational requirements.
• Support the procurement, mobilisation and implementation of new services and contractual arrangements.
• Advise senior leaders on contractual, commercial, service and market risks, identifying improvements that strengthen compliance, value for money and outcomes for residents.

You will play a pivotal role in embedding strong contract management practice and ensuring Adult Social Care services are well governed, effectively delivered and responsive to changing needs. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Additional experience of procurement, supplier or provider relationship management, service mobilisation or transformation would be advantageous.

You will also be able to demonstrate:

• Substantial leadership and management experience, with a strong track record of leading teams, developing staff, managing performance and improving ways of working.
• Experience managing complex contractual arrangements and significant service portfolios.
• A sound understanding of contract management frameworks, compliance, governance and assurance.
• Experience of using contract management or commissioning systems, performance data and dashboards to support oversight, assurance and decision‑making.
• Strong negotiation, influencing and stakeholder management skills.
• Experience managing financial and contractual risk while delivering value for money.
• The ability to build effective relationships with suppliers, regulated providers, partners and senior stakeholders.
• Excellent analytical, problem‑solving and decision‑making skills, with the ability to manage competing priorities.
• The ability to interpret and apply relevant legislation, regulatory requirements and statutory guidance within commissioning and contract management practice.
• The ability to balance commercial considerations, quality, compliance and outcomes for residents.

A disability is defined as: a physical or mental impairment, which has a substantial and long‑term (more than 12 months) adverse effect on a person's ability to carry out normal day‑to‑day activities.

Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. See more about our Values on our website. If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role.

Our Adult Commissioning team is responsible for commissioning, contract management, quality assurance, brokerage, supplier and provider engagement, and market development across Gloucestershire. We work closely with communities and system partners to ensure people can access high‑quality care, support and other commissioned services when they need them.

We are ambitious for our residents and our workforce. If you thrive in complex environments, enjoy building trusted relationships and want to make a genuine difference through strong leadership and strategic contract management, we would welcome your application. Join us and help shape sustainable, innovative and high‑quality commissioned services for Gloucestershire.

Benefits

• Regular formal and informal support.
• Safe, supportive and positive working environment with regular, reflective supervision.
• An investment into your professional development, including career pathways, mandatory
• Training and additional topical bi‑annual workshops.
• Annual leave 30.5 days
• Access to the Local Government Pension Scheme.
• Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• Cycle to Work scheme.
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply).