Commissioning Officer

Gloucestershire County Council; Gloucester; Hybrid; GBP 39,000 - 42,000; Full time

Benefits offered by this job

Flexible and agile working

LGPS

Employee Assistance Programme

Cycle to Work scheme

Job summary

Gloucestershire County Council is looking for a Commissioning Officer (Quality) to join the Adult Social Care Commissioning team. You will hold a caseload of providers and act as the primary contact on quality assurance matters.

The role involves conducting QA assessments, supporting improvements, and working across Gloucestershire's Gloucester and Forest of Dean localities, with travel required.

Qualifications

• Experience of working within health and/or social care services.
• Strong knowledge of safe and compliant adult social care practices.
• Confident in a multi-disciplinary approach to manage and mitigate risk.
• Excellent communication skills and ability to liaise with stakeholders.

Responsibilities

• Hold an agreed caseload of providers and act as the primary contact on quality assurance matters.
• Carry out quality assurance assessments and support improvements.
• Travel across Gloucester and Forest of Dean localities as required.

Job description

This is a Gloucestershire County Council job.

• Job Title: Commissioning Officer
• Job Location: Shire Hall, Block 4, 2nd Floor
• Salary: £38,510 - £42,123 per annum
• Hours per Week: 37.00
• Contract Type: Permanent
• Closing Date: 28/10/2026
• Job Requisition Number: 14998
• This post is not open to job share

Do you have the passion, skills and ambition to make a difference to the lives of vulnerable adults in Gloucestershire? If so, the Quality Team wants to hear from you.

About The Team & Role

This role is an integral part of a busy and dynamic team working within Adult Social Care Commissioning. As a Commissioning Officer (Quality) you will hold an agreed caseload of providers, for whom you will act as the primary contact on quality assurance matters. You will be responsible for carrying out quality assurance assessments in line with agreed processes, supporting improvements and taking action where appropriate. The caseload of providers for this post is primarily across the Gloucester and Forest of Dean localities of the county but travel outside of these areas will be required.

You will work with organisations who provide vital services for older people, people with learning disabilities, mental health conditions, autism, physical and sensory disabilities to ensure high-quality health & social care and support is delivered and maintained. The role will also provide opportunity to work alongside system partners such as social care operations, safeguarding, the Integrated Care Board (ICB) and the Care Quality Commission (CQC).

About You

To be successful you will need experience of working within health and/or social care services. You will have a strong practical knowledge of the practices required to operate safe and compliant adult social care services. You will be familiar and confident of working with a multi-disciplinary approach in order to manage and mitigate risk. You will have a keen eye for detail and be able to apply judgement and objectivity, often in in complex and difficult situations. It is key you have great communication skills and are comfortable liaising with stakeholders across the sector, often having to lead and direct challenging conversations in order to support and coordinate improvement. Most importantly you will act as an advocate for team and organisational aims, ensuring that the ambition of continuous service improvement and high-quality services for all of Gloucestershire's vulnerable adult population is at the heart of all you do.

Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. See more about our Values on our website.

If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role.

About Us

For all your hard work, you will receive the following:

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service. Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff).
• Family friendly employer offering benefits to help support you and your family.
• Career development and qualification opportunities.
• Supportive and positive working environment with regular, robust supervision.
• Excellent Local Government Pension Scheme (LGPS).
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service.
• Employee discount scheme.
• Cycle to Work scheme.
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply).
• Discounts at a number of major supermarket chains and high street retailers

Additional Information

To access the Job Profile for this role, please follow the link below:

Commissioning Officer Job Profile

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

We reserve the right to close this vacancy early due to the volume of applications received. If you are interested in applying, we encourage you to submit your application as early as possible.

If you are an Internal applicant and consider yourself to have a disability* as per the Equality Act (2010), please declare this in an email to [e-mail] , as this is NOT currently covered in the application due to a technical error. By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.

• a disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person’s ability to carry out normal day-to-day activities.

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.