Role Title – Senior Lead Commercial Manager – Customer
Salary - £68,000 - £89,000
Locations – One of the following as a primary location with hybrid working: Derby, Warrington OR Manchester
We are now recruiting for the exciting role of Senior Commercial Manager – Customer, to be involved in an industry leading, cutting-edge project for a new type of power station.
We are Rolls-Royce SMR and we’re doing something that’s never been done before. We’re revolutionising an industry. That’s a once-in-a-career opportunity for those excited by such a challenge. This is more than just a job; this is a legacy.
The role provides the unique opportunity to work in an exciting new nuclear age, helping to set up our business for success and working with strategic customers developing meaningful relationships with some of largest entities across the globe.
The market potential for Rolls-Royce SMR across the globe is huge and to deliver our strategic priorities requires a strong relationship with customers, developers, technology providers and other third-parties in the customer space. The Customer Commercial Team is responsible for securing a first order, supporting future orders, and managing ongoing commercial requirements associated with our customer engagements.
Key results & what can be achieved in the role
- Set up and establish commercial governance, engagement, and reporting in line with business strategy, requirements, and budget for the first major customer contract.
- Liaise with departmental Directorates on ensuring that the delivery readiness and support are in place at the point of contractual signature, becoming the subject matter expert on our customer contract(s)
- Establish policy, process, and governance, including developing and managing risk mitigation.
- Provide commercial leadership and management with direct reports and junior team members, fostering a collaborative team culture.
- Deputise for the Group Head of Commercial, independently leading complex internal and external business/commercial activities.
Key selection criteria
- Contract drafting and negotiation
- Drafting, negotiating, executing and management of contracts (experience with customer NEC4 contracts would be advantageous but not imperative).
- Negotiate resolution of claims, disputes and litigation in order to minimize cost and risk to the Business.
- Define principles and draft/review complex, high value agreements associated with our first order. Negotiating terms directly and building positive long-term commercial relationship with our customer.
- Support the growth and maturing of our business, you will be working with complex nature or high value outcomes whilst assessing the risk to the business.
- Commercial Strategy & Pricing
- Key contributor responsible for ensuring commercial thinking into business strategies across the business functions relating to our first customer contract, considering supply chain and partnering flow down implications. This includes determining appropriate customer strategy and approach, alignment with a broader lens across the project team to mitigate commercial risk and maximise value for all.
Development of the Commercial Function
- A priority activity is the development and maturity of the commercial function in a newly formed business including leading activities and improvements in relation to governance, processes, policies, training and the development of contract templates and guidance.
- We would also expect you to collaborate and share your expertise and experience with the broader customer team, supporting our collaborative team culture and the development of our newly formed function including leading wider business training and commercial awareness initiatives.
- This is in addition to line management responsibility for setting up a team of Lead/Commercial Managers/Officers and providing day to day leadership and guidance in resolving complex commercial/contractual issues
Internal interface
You will be interfacing with internal stakeholders, individual and departments within the Company at all levels for a variety of purposes. You ideally will have already gained experience in influencing challenging, decision making within a challenging and ambiguous environment.
Presenting Information to stakeholders
- You will already have existing experience in taking information, understanding, and presenting it in an appropriate and compelling format, which includes formal communications to the appropriate stakeholders (internal and external).
- We would also expect you to deputise for the Group Head of Commercial and represent the Commercial directorate internally and externally.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you.
Also, if you are considering a career move or a sector-jump, please get in touch, we welcome applications from people with transferable skills.