Senior Commercial Lead - Retail, Catering & Venue Hire

Glasgow Life; Glasgow; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

30 days holiday

LGPS pension

Employee Assistance Programme

Discounts on Glasgow Club memberships

Cycle-to-work scheme

Flexibility & development

Job summary

Glasgow Life is seeking a Senior Commercial Operations Manager to drive growth across retail, catering and venue hire. You will report to the Head of Commercial and Business Growth and lead a high-performing, customer-focused team to deliver measurable commercial outcomes.

You will shape the strategic direction, align cross-functional teams, and foster continuous improvement in how the organisation operates commercially. The role is hybrid, with a fixed-term contract through January 2030.

Qualifications

• Astute commercial leader who can define growth strategy and own the actions linked to operational excellence.
• Experience leading dynamic and customer orientated teams from sectors such as retail, hospitality, or sales.
• Strong track record of cross-functional alignment with finance, marketing and procurement.

Responsibilities

• Forming strategic commercial direction for the critical business units of retail, catering, and venue hire.
• Leading best in class operational standards, objectives, and measurement.
• Bringing an attitude that seeks to constantly improve how the organisation operates commercially.
• Inspiring, leading, and coaching colleagues to deliver shared objectives.
• Aligning commercial priorities with cross functional teams within finance, supply chain, marketing, procurement, driving cross-functional initiatives to achieve shared goals.

Skills

Commercial leadership

Growth strategy

Operational excellence

Job description

Glasgow Life is seeking a Senior Commercial Operations Manager to drive growth across retail, catering and venue hire. You will report to the Head of Commercial and Business Growth and lead a high-performing, customer-focused team to deliver measurable commercial outcomes.

You will shape the strategic direction, align cross-functional teams, and foster continuous improvement in how the organisation operates commercially. The role is hybrid, with a fixed-term contract through January 2030.