Senior Commercial Analyst

Travelopia; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Travelopia is seeking a Senior Commercial Analyst to support strategic decision-making and provide insights into market trends and customer behaviors. With responsibilities ranging from performance planning to competitor analysis, this role is instrumental in driving business success. The ideal candidate will have a bachelor's degree in Business or Economics and experience in performance reporting. This position offers a competitive salary and a flexible hybrid working model from our Surbiton office.

Benefits

Competitive salary with annual review

25 days leave per annum plus bank holidays

Flexible working hours

Various employee discounts

Qualifications

• Experience in a commercial or business analyst role.
• Developing targets and performance reporting is essential.
• Strong attention to detail with complex datasets.

Responsibilities

• Collaborate with senior leadership to establish commercial objectives.
• Produce and automate dashboards and reports on sales and margins.
• Analyze customer behavior and retention across digital platforms.

Skills

Excel

Data visualisation tools

Communication

Education

Bachelor's degree in Business, Finance, Economics, or equivalent experience

Tools

Power BI

Tableau

DAX

Python

Job description

At The Moorings and Sunsail, we plan and deliver fantastic yacht charters across the world. We have an abiding passion for sailing, taking yachting holidays to the next level across the most spectacular destinations worldwide which keep our customers coming back again and again!

The secret to our success within the yacht industry lies in our exceptional teams, we are united by the same purpose, to have fun while creating extraordinary experiences on the water.

We are looking to hire a Senior Commercial Analyst to join our team! Reporting to the VP Commercial you’ll support our strategic and operational decision-making. This role will provide critical insights into market trends, customer behaviour, pricing, and performance across our charter business.

What we’ll offer:

• Competitive salary with annual review related to performance
• 25 days leave per annum plus bank holidays
• Flexible working hours and a hybrid working model from our Surbiton Head Office
• Various employee discounts and offers

What you’ll do:

Target Setting & Performance Planning

• Collaborate with senior leadership to establish commercial objectives and critical metrics across various program, office, and product categories (such as revenue, bookings, charter utilisation, customer growth, demand generation metrics).
• Develop bottom-up and top-down target models aligned with strategic plan.
• Track performance against targets and provide variance analysis with actionable insights.
• Maintain dashboards and tools with our BI Team for ongoing performance monitoring and accountability.

Market & Competitor Pricing Analysis

• Keep on top of trends in the sailing industry including yacht sales, charters, events, and services, supporting pricing decisions by analysing demand, competitor rates, and customer data.
• Analyse competitor pricing, positioning, and commercial strategies.

Commercial Reporting

• Produce and automate regular dashboards and reports on sales, margins, customer critical metrics, and profitability.
• Work with BI Analyst to update and maintain dashboards

Business Development

• Evaluate new business opportunities such as new base openings & franchise partnerships

Customer Insights

• Analyse customer behaviour, retention, and segmentation across our digital platforms and services.

Forecasting & Budgeting

• Partner with Finance and Sales to develop forecasts for revenue, customer demand, and seasonality planning.

Cross-Functional Support

• Collaborate with marketing, operations, and product teams to support campaign analysis, return on investment tracking, and commercial optimisation.
• Engage with team members to build a self-service reporting solution for aiding daily decision making

Contract & Deal Analysis

• Review commercial terms and performance of deals such as yacht leases, marina partnerships, and long-term charter contracts.

What you’ll bring:

• Bachelor's degree in Business, Finance, Economics, or equivalent experience.
• Experience in a commercial, business, or financial analyst role, developing targets, performance reporting, and critical metric tracking.
• Proficiency in Excel and data visualisation tools (e.g., Power BI, Tableau) with strong attention to detail and ability to interpret complex datasets.
• Familiarity with DAX/Python or other data querying tools.
• Excellent communication and team engagement skills.

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need reasonable accommodations during the recruitment process, please inform us here: [e-mail]

#LI-MQ1 #LI-HYBRID #TheMoorings