Senior Collections Strategy Lead

Coventry Building Society; Manchester; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

28 days holiday plus bank holidays

Annual discretionary bonus

Matched personal pension contributions

Maternity and paternity leave

Life assurance (6 times annual salary)

Job summary

A mutual building society is seeking a Senior Collections Strategy Analyst to join their Collections Strategy & Performance team in the UK. You will be responsible for the execution of collections strategies and producing management information to ensure customer outcomes are met. Ideal candidates will have strong skills in SAS, SQL, and data analysis, with excellent communication abilities. Offering a hybrid working model, this role emphasizes flexibility and personal development alongside competitive benefits.

Qualifications

• Experience in secured and/or unsecured collections.
• Confident in data analysis and translating insights.
• Proficient in creating MI dashboards.

Responsibilities

• Design and execute collections strategies.
• Produce regular management information (MI) packs.
• Investigate trends and recommend actionable changes.

Skills

SAS

SQL

Data analysis

MI dashboard creation

Stakeholder persuasion

Communication skills

Excel

PowerPoint

Regulatory knowledge

Job description

A mutual building society is seeking a Senior Collections Strategy Analyst to join their Collections Strategy & Performance team in the UK. You will be responsible for the execution of collections strategies and producing management information to ensure customer outcomes are met. Ideal candidates will have strong skills in SAS, SQL, and data analysis, with excellent communication abilities. Offering a hybrid working model, this role emphasizes flexibility and personal development alongside competitive benefits.